Cross Country Financial Corporation Beach Blvd, Buena Park

Cross Country Financial Corporation Reviews

• M

  Melanie Martinez
  5

  I put only 2 stars bc my husband and I have been with these ppl for a while now. We financed a car through them and everything was great at first. I won't lie, we were behind on payments and obviously it's annoying to the company but every time they called to tell my husband anything he would explain to them when he would be able to pay a full payment and they accepted it. Now, for whatever reason that is not the case anymore. When my husband received the call about making a payment he was greeted by a rude man who seemed as if he was having a bad day. He was talking with my husband very rude and he was telling him things he had no business saying. If it weren't for the fact that we still have payments to make on our car, my husband would simply go elsewhere with his business. And before today I would gladly recommend cross country to anyone because they are so helpful and so nice about it. But after today I have to say that I would no longer do that. Yes it is our fault because of being behind but I don't think that means we deserve any different treatment from them because of that. 3-20-18 Updating my review bc I'm not too sure if it was the first review or we just happen to get lucky n another person now contacts my husband and I when it comes to the car. About a month ago this change happened and I'm glad bc we were really upset about everything before and it was making it hard for us to communicate with them. But now that we have both spoken with a man named Mark, everything seems to be better. No more rudeness. And now my husband says that when he calls about his payments being late there's no big fuss. We really do like this place bc they helped us out a lot when we first got the car.. yea there was a rough patch but gladly everything is ok again so from my 2 stars before I would definitely give 5 now.

• D

  Devon Willams
  4

  I have been making my payments here for a little over a year now and had no problems. My credit isnt that good and it was hard for me to get loaned money by any other place so this was my only hope at getting a car i guess. I have been in and out of jobs this past year so moneys been tight but as long as i call cross country and tell them whats goin on they work with me. They say as long as i keep calling and tell them if ill be late or not there fine with it. Pretty cool place but they need to start taking payments over the phone or something cus it getting old driving from compton to bring cash down there

• B

  Brandie Rose
  1

  Brandie Rose Never will do business with this company again! I paid my car off in February of this year (2017) and still have not received my title. I’ve called a million times it feels like looking for answers and they can’t give me anything! All they say is talk to the dmv but the dmv keeps telling me cross Country still has my title. They wouldn’t give me any proof of sending it to the dmv and when I asked to speak to a supervisor I was told he’s just going to tell you the same thing I told you. Everyone there has an attitude all the time and can never give you any answers. Definitely thinking about taking legal action . NEVER DO BUSINESS WITH CROSS COUNTRY!!

• j

  jerome marks
  4

  This place really hooked me up with a car loan! I went to the dealer and didn't have enough money to buy a car. Cross Country worked with me the whole way until my whip was paid off!! they only get 4 stars because they did repo my car once but even the repo guy was cool! he let me get all my stuff out before he took the car. the guys in the repo dept were cool and cut me a deal on getting the car back since i was pretty far past due. after that repo i paid extra each month to get the note paid faster!! Im thankful for Cross Country because they helped me finally have a car of my own!! I GOT THE PINK SLIP!!!

• F

  Feliceana G Short
  5

  This company is great ! I only had my widow's benefits as income & two small kids I needed a car and Cross Country was the only company that would give me a car loan ! I paid my car on time even though there were a Coue of months that I had to ask them if I could skip a payment when I needed to pay my rent. And because I had been on time with no missed payments they helped me out without a problem

• T

  Tomika Resse
  1

  This car company is horrible and a rip off I advise everyone not to use them they came and repost my car after I arranged a payment plan with them and toold me they no it sucks but not there fault the person I mad arrangements with did put in the notes... really I will never do business with them ever again after I pay my car off .... they are a rip off bad business be aware all they care about is there money...

• h

  haru ayra
  3

  There payment options are rather old wish they had a quick pay option on an app or online transaction option writing a check thru the mail is a inconvenience to me