Credit Union West W Gurley St, Prescott

Credit Union West Reviews

• J

  Jim Bokan
  5

  I took advantage of a Balance Transfer Offer, and was Extremely Satisfied with the ease of the Transaction, and the Professionalism of your Member Service Specialist Heather Olson ! To my satisfaction, she answered every question that I had. Thank You ! You are a True Asset to Credit Union West

• K

  Kerry Vosswinkel
  4

  I've always had very good service here (I go to the Gurley St. location), the tellers have always been very nice. I wish the parking was easier to get in an out of but that's just the drawback of being on a busy intersection. I also wish they had a few open hours on Saturdays, but it seems like not many people do their banking in person anymore so I'm not too surprised about that.

• K

  KC
  1

  This reviews applies only to the GURLEY STREET LOCATION. I have been in there 3 times and I do a lot of business with this credit union. The current manager and staff are the most condescending, rude, snotty people I have EVER seen in the bank service industry. In fact one day the teller told me in a really rude way....get in the back of the line...after I had just walked in the door. I mean it is unbelievable to be treated so rudely. Not once have they ever greeted me as a normal human being and acknowledged me by saying : "Hello How are you ? " The manager is completely rude as well. I am appalled at how I was treated. I switched all of my money and business to another credit union. If you don't want to be treated like a human being go to this location. Appalling service.

• K

  Kasey Kelley
  4

  Went into the bank to setup a bank act and savings the manger was very nice and was very willing to help me. The only problem that I have is you can put money in the ATM that's a big thing for me. Other then that everything is going good.

• W

  Walter Wego
  5

  Great credit union and super friendly and helpful people.

• y

  yvonne soto
  5

  Every time I go there everyone is kind friendly and helpful.

• C

  Carl Anderson
  5

  Great CU. On line help is great as well as in store help.