Credit Union West W Desert River Blvd, Glendale

Credit Union West Reviews

• J

  Jason Wirz
  1

  What a horrible experience. If you apply for a loan at different lenders in a short amount of time, your credit will not suffer much. But when it takes a lender almost 4 weeks to deny a loan it will surely effect your score which will make it that much harder to apply at another bank. It's ok that we got denied the loan probably because of ESG, but to wait almost 4 weeks before finding out is terrible! I have gotten many loans and it has never taken over 4 days. With this bank your looking at 27+.

  Response from the owner

  Hi Jason, I'm sorry for your frustration. Your feedback is important and I'd like a team member to follow up with you. Please give us a call at 800.621.0287. Thank you!

• J

  Jasmine Cole
  5

  The man there was very nice and helpful! Knowledgeable!^-^ never knew this branch exsisted. Super happy to find it!^-^ and its closer to home!

  Response from the owner

  Thank you, Jasmine!

• S

  Sara Hylton
  2

  Overall it was fine, but we learned later that for the first 30days after opening an account they put a hold for 9 days on all checks, which would of been okay if they would of told us that when we opened the account, but they did not. They even put a hold on a money order for 9 days.....most of our money was inaccessible.

  Response from the owner

  I'm sorry for your frustration. Your feedback is important and I'd like a team member to follow up with you. Please give us a call us at 800.621.0287. Thank you!