Credit Union 1 S Kedzie Ave, Evergreen Park

Credit Union 1 Reviews

• S

  Shelley Rae
  1

  Terrible call center customer service. Employees are not trained to be handling financial accounts and lack professionalism. Supervisor Reps never return call backs and disseminate inconsistent information. Do not trust this institution with your finances. The have outdated systems, NO ZELLE, and limited branches. No in-branch debit card printing, you have to wait a week for a new debit card, if you want to open a business account they collect your info and you have to wait for someone to reach out to you, that can take up to 2 weeks or more depending on if someone is in vacation. Do your research first. Especially if you’re interested in a business account. This is not a real Credit Union. I would give 0 starts but it wasn’t an option.

• N

  Nicholas Jones
  5

  Ms. Paris Austin have been extremely helpful. She went above and beyond for me. Honestly I felt like I was the only the member because we was communicating everyday. I love communicating with same person from Credit Union 1 because it builds that connection even more. Thank you so much Ms. Paris Austin.

  Response from the owner

  Hi Nicholas, thank you so much for the review. We look forward to seeing you again soon!

• s

  shamyra holman
  5

  Went into the credit union this afternoon and spoke with a gentleman name Jarrett Whitehead. He was very professional and explained everything I needed to know about my auto loan and credit. I would HIGHLY recommend coming into this branch on 95th Kedzie and speaking with him.

  Response from the owner

  Thank you so much for taking the time to acknowledge Jarrett with this great review! We are so happy to hear she provided you with such high-quality service, and we look forward to future visits. Thanks Shamyra!

• T

  Tahnikah Draine
  5

  Liz was very pleasant and quite helpful to me always when I come in to the credit union one. Thanks you for hiring someone in your establishment, that brings a smile to faces.

  Response from the owner

  Thank you so much for taking the time to acknowledge Liz with this great review! We are so happy to hear she provided you with such high-quality service, and we look forward to future visits. Thanks Tahnikah!

• P

  Pamela Reed
  5

  Joslyn is very helpful to older people and people that don't understand computers and cell phones. I have glaucoma and can hardly see and she's the best. That's the way bankers used to be and you don't see that too much nowadays.

  Response from the owner

  Thank you so much for taking the time to acknowledge Joslyn with this great review! We are so happy to hear she provided you with such high-quality service, and we look forward to future visits. Thanks Pamela!

• T

  Tywana Davis
  5

  I must say Joslyn I’ve had an EXCELLENT experience with Joslyn. I lost my husband and she knew EXACTLY what I needed to do. She guided and assisted me with TOTAL CARE & PROFESSIONALISM!! She is a total ASSET to CU1!! Thank you! Thank you! Thank you! Stay EXCELLENT!!

  Response from the owner

  Thank you so much for taking the time to acknowledge Joslyn with this great review! We are so happy to hear she provided you with such high-quality service, and we look forward to future visits. Thanks Tywana!

• K

  Kim Jones
  5

  Daisy is wonderful!! She explained everything to me and got me up to speed on my app! It was a pleasure working with her!! Great asset to the branch location!!

  Response from the owner

  Thank you so much for taking the time to acknowledge Daisy with this great review! We are so happy to hear she provided you with such high-quality service, and we look forward to future visits. Thanks Kim!

• A

  Anisha Blackmon
  5

  Great Fast Service! The staff is so nice and down to earth! I love, love, love this branch!! Looking forward to continuing to work with them for my financial needs.

  Response from the owner

  Hi Anisha, Thanks for taking the time to share your kind words about our staff at Credit Union 1. Your kind words have been shared with the team. Thanks for your business, and we look forward to your next visit!

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  Ted Wallace
  5

  Dionne was professional,pleasant and went the extra mile to process my loan. I would gladly do business with her again.

  Response from the owner

  Thank you so much for taking the time to acknowledge Dionne with this great review! We are so happy to hear she provided you with such high-quality service, and we look forward to future visits. Thanks Ted!

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  Darren Shannon
  5

  Shanyria is an outstanding employee who provides exceptional Customer service. Shanyria is helpful and is great with providing assistance to my money management Skills. She always goes above and beyond.

  Response from the owner

  Thanks so much for the kind words. Have a wonderful day!