Covington Credit N Eastman Rd, Kingsport

Covington Credit Reviews

• J

  Jeff Ramey
  1

  Went in to renew my account after talking to the manager on the phone. Never told me I needed a bill to renew my account and take out what's available. I go in and she's completely, already shows an attitude and gets personal with me without explaining herself. Immediately gets defensive and starts raising her voice in-store and telling me to get out, when I was only trying to renew my loan. Mind you, I've had an account with them for 4 years and always on time with payments. I wouldn't recommend this place with this manager being in charge. She brings her issues to work and takes it out on long term customer. Covington will not receive my business again after this I paid in full. I left without renewing. Go somewhere else and don't fool with this store.

  Response from the owner

  We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to [email protected] and someone from our team will reach out to you.

• J

  Jesse Rahming
  5

  Don't see why people hate this place everytime I make a payment even over the phone there friendly been with then for a few years now I recommend them if your first time trying to build up your credit score

  Response from the owner

  We are very happy to help! Thank you for your review and for being a Covington Credit customer!

• T

  Tristan Roller
  5

  They have always been nice to us and they really helped us in a time of need

  Response from the owner

  Thank you for choosing Covington Credit and the 5-star review!

• N

  Nana B
  5

  The staff are always very friendly & ready to assist you. The application process was quick & easy. I found the hours that they are open worked well with my schedule.

• T

  Tiffany Boggs
  5

  Carolyn was amazing! Thank you for everything you did!

  Response from the owner

  Thanks for the feedback - and the 5-star review!

• R

  Rachel Stevens
  5

  Friendly people who will do what they can to help.

  Response from the owner

  Thank you for the 5-star review!