Coosa Valley Credit Union Gateway Business Park Dr, Ringgold

Coosa Valley Credit Union Reviews

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  C T
  5

  A lot of people may use this platform to say , “hey you do something for me let me pay you back by writing a review.” My hope is that this review does not read as so. By chance or by blessing my name landed on the desk of one Paige Fullbright through and indirect loan request. While I had been turned down previously I was able to go directly and speak with Paige. She presented knowledgeable (was also trainer a newer coworker), respectful, and cheerful throughout the process. Experiencing a genuine interaction such as this during today’s climate has become a rare commodity. Long story short within the same day i signed up with this credit union we were able to locate my dream vehicle, cut a check, and pickup. It may never fully encompass the how much this means to my family, but thank you for your hospitality and great service!

  Response from the owner

  Thank you so much for your kind words, Colton. We really appreciate you taking the time out to share your experience with us. Thank you for allowing us to serve you! Have a great day! Coosa Valley Credit Union

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  Larry Gilreath
  5

  I was very impressed by the way that I was was treated which was a huge factor in me doing business with this financial organization. Brandy is a great asset and I highly recommend her.

  Response from the owner

  Thank you so much for your kind words, Larry. We really appreciate you taking the time out to share your experience with us. Have a great day! Coosa Valley Credit Union

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  Rhonda Lindsey
  5

  I took out a loan for a motorcycle. All I had to do, is go into their office show my ID on my lunch break. Everything else was done through email. So I didn’t have to miss work. Couldn’t have been a smoother transaction! I recommend anyone who’s interested in a loan go see Coosa Valley Credit Union.

  Response from the owner

  Thank you so much for choosing Coosa Valley! We appreciate your business!

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  Marlene Whittle
  5

  Brandy was so easy to talk to. Come in and see her she will take good care of you. I love my credit union.

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  Emily Gaston
  1

  Literally would never give this place a single star. I do not understand how or why they are still in operation. The amount of times I had to cal this hell hole about my car payment was insurmountable. They do not know how to take care of your payments, savings, anything. If I could go back and never open a car loan through these people, I would in a heartbeat. I definitely think there is some illegal activity going own. What it is, I don’t know but I hope they get shut down ASAP.

  Response from the owner

  Hello. I am sorry you are not satisfied with the service you received at Coosa Valley Credit Union. We will be happy to give you a call to see what we can do to make things right. Could you email a good phone number to reach you to: [email protected], please? Thank you!

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  Courtney (Court)
  5

  HIGHLY HIGHLY HIGHLY RECOMMEND COOSA VALLEY CREDIT UNION. They really do help people out and have such friendly staff. HIGHLY RECOMMEND anyone who haven’t let them assist in your needs, to go to COOSA VALLEY CREDIT UNION Ringgold GA location.

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  Stephen Hooton
  5

  Location is close to my house. Mrs. Nettles is really the only one I’ve interacted with multiple times but she is very friendly and helpful. They also don’t require you to wear a propaganda mask when you walk in, which is great. Only minor complaint I have, which is so minor I didn’t bother to include in my rating, is that I wished their ATM would let you withdraw money in 5’s and 10’s like TVFCU.

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  Splint
  5

  The wife and I opened an account after moving from Florida. They are a smaller and less sophisticated (few branches, no on site safe deposit boxes, no partnerships with cash machine companies) credit union then we used in the past. However, with people like Darlene and the ladies at this location, they are sure to grow and add services as they do. A pleasure to bank with.....

  Response from the owner

  Thank you for choosing Coosa Valley! We appreciate your business, and look forward to serving you.

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  Michael Maddox
  4

  It was very easy & quick to set up an account. The staff were all very friendly.

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  Jerry Castro
  1

  Very bad communication with customers and I high expected over night mail for my title, it’s been weeks! Very disappointed with this credit union.

  Response from the owner

  Thank you for providing your feedback and letting us know about this issue, Jerry. We set a high standard for member service and are truly sorry to hear that standard was not met in your interaction with us. We'd like to get this resolved for you. Could you email [email protected] with a good contact number and time to call, please? Alternatively, you can call our contact center at 706-235-8551 anytime during business hours, and we will be happy to help. Thank you, Coosa Valley Credit Union