Consumers Credit Union Reviews
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Melissa Snyder5Plainfield Ave NE, Grand Rapids, MI Shantel Johnson, is wonderful. She set me up with a credit card, and over a month later she remembered me. Then Shantel set me up with a checking account. Made me feel like family.
Response from the ownerAmazing! Thanks for being a member and for the review, Melissa!
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Nick Frank4Pros: friendly staff of managers. Cons: no live tellers and they ran a credit report to open a savings account. I never even applied for credit through them.
Response from the ownerHi Nick! Thanks for your review. We're excited for you to get to know our live and local TellerPlus+ team as you do your banking! As far as pulling your credit for new membership, one main reason is for member safety & security. If you have further questions or concerns please don't hesitate to reach out or stop into any office!
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Jor Maker1I had attempted to open an account checking & savings. After several attempts on three computers, I never received a verification code. I had even called this CU twice, only to wait on hold and finally be informed that they do not know why this was occurring and were not sure what to say! Definitely not worth the frustration. JOR
Response from the ownerHello, we'd like to talk to you about your experience. Please private message us through Google or Facebook with a good number and time we can connect with you on the phone.
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Jeff Ackerson5I came into the bank to get some account services taken care of, and was really pleased with how kind, helpful, and informative the staff was.
Response from the ownerThank you for the great review, Jeff!
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Kevin Stevenson5Customer service today in the Plainfield Ave Branch of Grand Rapids was A1. Katy have us several great options on loans and helped us look into each one before settling on the one that was right for us. Chris the branch manager took at the end and finished off the excellent service . Very happy today with Consumers Credit Union and their Staff at this location !!!
Response from the ownerThanks for the kind review, Kevin!
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Ronda Troutman5Professional and friendly. Informed us of ALL the things we would need and assisted us in keeping on track. Great experience 👍
Response from the ownerThank you for the great review Ronda! We are happy to help you!
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Martie Bradley5We've been with Consumers CU since our local branch opened 3 years ago. It's been an extremely positive experience. The branch staff are great to work with, the central office has handled issues promptly, the drive-thru has live tellers, and you can get any amount from the ATM including $1 bills. I highly recommend Consumers CU!
Response from the ownerThanks for the great review, Martie!
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Johnny Back5My husband and I went through Consumers CU for our mortgage, and after months of dealing with another institution prior to this, Consumers was a breath of fresh air. Not only were they able to get us approved quickly, they got us into better loan terms than we were offered previously. Pamela Kemp was our contact and she was amazing! We are first time home buyers and she was so patient and helpful every step of the way. Not only that, she was always quick to respond to us. She went above and beyond in more ways than I can lists, but for example, even after we closed she set us up with an interest bearing checking account and personally took care of setting up automatic payments for our auto loan, which is also through Consumers.
Response from the ownerWOW! Thank you for sharing your experience with us, Johnny! Welcome to Consumers, we're happy to have you as a member!
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Amanda Mathy5Consumers credit union was easy to work with as a first time homeowner. Pamala was great- she answered all of my questions, was caring about our process, and was easily accessible when I needed to contact her. The whole staff were very friendly and were excited about our home! Thank you!! I would definitely recommend them.
Response from the ownerAwesome! Happy to have you as a member, Amanda!
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ric anderson5Excellent customer service Katie and Chantel thanks for the help
Response from the ownerThanks for the kind words, Ric!
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FAQs
1. How Can I Get Connection With Consumers Credit Union?
You can give them a phone call through this phone number +1 800-991-2221. You can also enter their official site and submit the loan request form online.3. What Services Can I Find In Consumers Credit Union?
Consumers Credit Union offers you a long list of services which include: '- Member Perks
5. Is Consumers Credit Union an Agency or a Lender?
Consumers Credit Union is a Credit union. To make your lending process hassle-free, we connect you wth a large pool of honest lenders over the internet. You can secure a personal loan online as quick as 24 hours.
2. What Is the Site Of Consumers Credit Union? How Can I Access This Store?
Consumers Credit Union is situated at 3869 Plainfield Ave NE, Grand Rapids, MI 49525, United States. You may check out the map and identify the fastest route to access it.4. How to Secure a Loan at Consumers Credit Union?
To apply for a cash loan, you can enter their official site and submit the loan request form online. If you are looking for fast payday loans over the internet, you can visit our official site for more details.6. What Can I Do if I Fail to Repay My Loan?
You may consult with your lender if you have difficulty making the payments. Different lenders have different standards to deferred payment. Remember to check out carefully before signing any loan agreement.7. Does Consumers Credit Union Offer Bad Credit Loans?
Yes, but if you want to boost your possibility of getting approved, we can help you out! Just visit our website to get installment loans online even with bad credit.