Community First Credit Union Village Lake Cir, Jacksonville

Community First Credit Union Reviews

• D

  Denise Smith
  5

  I have been a member of community first credit union for over 15 plus years. I honestly have to say the customer service representatives are the best. They really care about giving you the best products that they can offer. I personally have to acknowledge Patricia, Elise, Lisa and the Bank Manager at the Bartram Park community first. They are the best and I really appreciate Patricia and the branch manager for working with us on a solution that works out for our best financial needs. If you are not a member of the community first credit union become a member, you won’t regret it.

  Response from the owner

  Thank you so much for your wonderful review! We will make sure to share your kind words with the team as well.

• S

  Steve Y
  5

  I've been a personal and business account holder for 7 years. I can only speak to the Bartram Park branch. The staff and management have been amazing to work with. Personable, professional and very welcoming.

  Response from the owner

  Thank you so much for your wonderful review Steve!

• K

  Kerri K.
  1

  If I could give this location (Bartram Park) lower than 1 star I absolutely would! My mom and I went through the process of obtaining a loan. The loan customer service department (Nancy) said one thing while the branch said another. They do not give clear & direct communication. They also profile you when walking through the door. We tried working with Paige but that was a mess! Do not do business with this bank or banch location. Try Vystar or Navy Federal for loan needs!!

  Response from the owner

  Hi Kerri, we apologize for your experience with us. We would like to have a member of our management team contact you regarding this visit. Could you please send your best contact information to [email protected]?

• A

  Alfonso Cabrera
  5

  Excellent Attention, Kate, page and Patricia are amazing they helped me with everything and give me all the information I needed I highly recommend this bank and location

  Response from the owner

  Alfonso, thank you so much for taking the time to share your experience! We appreciate the feedback and will pass along your kind words to our staff.

• R

  Robert Miller
  5

  Open an account with Elise very helpful and friendly. This branch has professionals. Stay focus on helping customers and answer any questions. No more papers everything done electronically. Great parking and I never seen a crowd every time I go there

  Response from the owner

  Thank you so much for taking the time to share your experience! We'll certainly pass along your kind words with Elise and the rest of the staff at the Bartram Branch.

• R

  Robin Harley
  5

  I loved Mrs Ravelo-Soto she was the sweetest also she helped me with everything that I needed she kept me calm when I didn’t think I wasn’t going to get approved and celebrated with me when I did thank you so so so much 😍😘

  Response from the owner

  Thank you so much for your review Robin!

• G

  G Kreczko
  5

  Open on Saturday which is a definite plus. Not a customer but stopped in a pinch to get a $100 bill changed out. They were cheerful and helpful!

  Response from the owner

  Thank you so much for your review! We will share your kind words with our team.

• J

  Jeremy Hoort
  5

  Save on interest rates with Credit Unions, great customer service.

  Response from the owner

  Thank you so much Jeremy for your wonderful review!

• S

  Sweatsuit M.0.E
  1

  Pretty disgusting when the rep laughed when I told her my cashapp deposit was counted as a withdrawal and that I’ve collectively lost over $130 dollars like this.

  Response from the owner

  We are so sorry to hear about this experience with us. We would like to have a supervisor give you a call directly regarding this concern. Can you please send your full name and best contact number to [email protected]?

• E

  Emanuel Shllaku
  5

  Best banking institution and specifically this branch of Community First is the best!! Super friendly staff, you’re in and out real quick. Very helpful and efficient. I look forward to coming here for all my banking needs, whether personal or investment.

  Response from the owner

  Thank you for your wonderful review Emanuel! We will be sure to pass your kind words to the Bartram team as well!