Community Bank, N.A. Bridge St, East Syracuse

Community Bank, N.A. Reviews

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  J Moses
  5

  We have been with Community Bank for over 5 years. When it’s necessary to go to our local Branch, we have always been treated as valued customers. Most times, Brianna is our teller, but recently Nimer went out of his way to help us on a very busy Saturday morning. We appreciated his time and extra efforts.

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  Nicole Mastronardi
  5

  ALWAYS, a positive experience with the Community Bank team. They have worked closely with us on financial matters with care. Will continue to work with Community Bank & would always recommend them.

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  Donna Purcell
  5

  I am purchasing a new home. I have purchased a few in the past. This has been by far the best experience I've ever had. Thank you so much Rob Liedka and the Community Bank team. You made my experience nothing but pleasurable. I highly recommend this bank.

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  Jason Felver-Gant
  5

  As one of the few banks that did not get bailed out during the housing crisis, it is clear community bank is a responsible business and handles their clients with care. They will be very clear what can and cannot be done and will be extremely helpful along the way! Almost no added fees, extra perks, and I even got a cool gift for starting a checking account there! I'd highly recommend it.

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  Eric Winegard
  1

  I Don't know who their leadership is, but I cant tell you how frustrating it is to do business with these people. I don't even write reviews online but If this saves someone from losing the way I lost it was worth it. I took out a loan from this bank and to make a long story short, their PEOPLE FLAT OUT LIED TO ME about what they can and cant do. They are solely in this for the monetary gain, they have no human element. STAY AWAY

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  Anthony Perrotta
  2

  The guy behind the counter was miserable and turned me away. Drove directly to the Fulton branch and they were more than happy to help me out.

  Response from the owner

  Hello Anthony, we are sorry to hear about your experience at our DeWitt, NY branch and appreciate that you brought this to our attention. Customer satisfaction is our top priority, and we’d like the opportunity to connect you with a member of our customer care team to further discuss your concerns. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you.

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  Jeffrey Tindall
  5

  The best customer service I have ever experienced at a bank. The staff is caring and efficient. Can’t recommend highly enough.

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  Dylan Prasad
  2

  Staff is nice but their systems are terrible and their cards are always messing up.

  Response from the owner

  Hi, Dylan. Thanks very much for reaching out to share this feedback. We’re always looking to improve and will take your comments into consideration when assessing future upgrades to our systems. Have a great rest of your day!

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  alan brown
  5

  Always friendly and happy faces, even in tough times!

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  Jay
  5

  Excellent Bank, They work hard for you