Communication Federal Credit Union S Mustang Rd, Yukon

Communication Federal Credit Union Reviews

• D

  Dyan Johnson
  5

  The experience from beginning to end was amazing. Processed everything very quickly, the staff was a pleasure to work with and I look forward to working with CFCU in the future.

  Response from the owner

  Dyan, Thank you for sharing your experience. We are thrilled to hear the team took great care of you. Sincerely, Communication Federal Credit Union

• M

  Mary Arsenault
  5

  Faith was great. She answered all my questions. I am no longer a Bank of America customer after 29 yrs. Here's to 30 with CFCU

  Response from the owner

  Mary, Welcome to the CFCU family! We look forward to serving you for many years to come. Sincerely, Communication Federal Credit Union

• S

  Scott Horn
  5

  My family and I have several accounts with them. These range from student checking to business accounts. They have provided loans for us when purchasing several vehicles. The service and dedication to meet your needs is excellent.

  Response from the owner

  Scott, Thank you for your family's tenured membership with us. We look forward to serving you for many years to come. Sincerely, Communication Federal Credit Union

• B

  Billy Young
  2

  Details and completeness are important to potential new members. Super friendly and eager to help here, but the website doesn't make things clear and the employees here don't seem at all prepared to answer questions about the accounts offered by the CU. I had decided it would be faster to go to a branch to get my questions answered. It wasn't. First impressions.

  Response from the owner

  Billy, Thank you for your feedback and for being a valued member. We apologize for the experience you had and would appreciate it if you could email us directly at [email protected] so that we can understand how we can improve. Sincerely, Communication Federal Credit Union

• R

  Rusty Gilbert
  5

  I have been with CFCU many many years. Friendly folks, good service, fair prices, not a bunch of gimmicks. Not difficult to do business with. That stuff is hard to find these days.

  Response from the owner

  Rusty, We appreciate your tenured membership. Thank you for sharing your positive experience. Sincerely, Communication Federal Credit Union

• J

  Jo Ann Bryant
  5

  Very clean and knowledgeable, professional people. I opened new account and was given many options that would be best for me to chose from. Timing was perfect did not take long. First checks are free and a variety of debt cards to pick from. No monthly fees and assistance with on line banking if needed. Easy access to your account (s). Automated billing/deposits available and easy to apply to your account.

• J

  John R New
  5

  Just went in to make a deposit and the young customer service lady was quite professional and pleasant.

  Response from the owner

  John, Thank you for sharing your experience. We look forward to serving you again. Sincerely, Communication Federal Credit Union

• K

  Kelly Harris
  1

  Don't waste your time or money! I went in with $1000 specifically to open a business checking account. The women had me fill out some paperwork and told me that I had to open a personal account to link to my business account. I was informed of a monthly fee and that there was an $50 fee for the business account paperwork. Don't worry. Everything is fine I was told. The problem came several days later when I received a call telling me that my application for a business account was denied. I was told that my credit was terrible and that he really didn't think they should be doing business with me at all. (his words... Not mine) I told him that the only reason I even had an account was because I was told I had to have one to have the business account. He told me to come close the account. I went the next day to close the account. I had an account for a total of three day and when I closed the account, I only got back $935. I was told the rest were fees. I was never told that there was a certain credit that I had to have to have a business account. They were rude and made a point of not being completely truthful.

  Response from the owner

  Ms. Harris, We are sorry we were unable to open the business account you applied for. The $50 application fee for business accounts is non-refundable due to the time it takes to process the application and fees we pay to verify the business status and information. There is a requirement for business members to have a personal credit union membership. When joining the credit union through OEJ/NREF, a one-time $5 membership fee is sent to the non-profit. Our personal savings accounts and most of our personal checking accounts do not have any monthly fees. We do our best to inform new members of the application process for business accounts before charging the non-refundable application fee. Sincerely, Communication Federal Credit Union

• M

  Moses Paz
  5

  Staff is always courteous and prompt when assisting. Thank you!

  Response from the owner

  Moses, Your feedback is important to us. Thank you for sharing! Sincerely, Communication Federal Credit Union

• T

  The crusher Vince
  5

  Fast and friendly service they are always willing to help.

  Response from the owner

  Vince, We are glad to hear you've been well served by the Mustang Road team. Thank you for sharing. Sincerely, Communication Federal Credit Union