Commerce Bank Forsyth Blvd, St. Louis

Commerce Bank Reviews

• E

  Erika Watson.
  5

  Love banking with Commerce on an everyday basis and for international travel. Staff is very warm and welcoming.

  Response from the owner

  Thank you for the review Erika! We appreciate your thoughtful feedback.

• J

  John Scotsman
  5

  Never have I had an easier, more painless experience with a major bank than today, thanks to Chris Goltermann. He was patient and pleasant as he updated me on the status of my safety deposit box and made changes to my billing and contact information. I wish him and Commerce much continued success.

  Response from the owner

  Thank you for the review, John! We will be sure to pass this along to the team. Have a nice day!

• j

  jorb a
  5

  Commerce bank are better than most US banks, but that's not a very high bar to get over. The rating is more for this branch, which is by far the best I've encountered. And in particular for one of their customer service people - Mr Woods is one of the most capable and helpful individuals I've met in any bank, at any level. His professionalism and efforts to look after his customers are impressive.

• A

  A1 Locker Rental
  5

  Mike Pulliam, our commercial loan officer, has done a great job in helping us grow our business through lending and PPP loan management. Ask for Mike Pulliam when looking for a commercial loan, he will do a great job for you. Doug Mueller, President A-1 Locker Rental, Inc.

• A

  Andrew Case
  1

  CommerceBank sucks. If you are out of state like I am and are trying to get anything accomplished, you have to wait on hold for 10 minutes before speaking with anyone on the phone and the customer service rep doesn't provide any help at all. If you e-mail the bank, you are lucky to get a response within 4 days and the customer service rep just sends you some blanketed generic response. Stay away and go to Charles Schwab or somewhere else that has better customer service!!

  Response from the owner

  Andrew, we are sorry to hear about your experience. Please email your name and phone number to [email protected] and we would be happy to call you. Do not include any sensitive information, such as an account or Social Security number.

• J

  Joe Astor
  1

  Trying to call this bank to get help with anything is impossible. The only number you can find is an 800 number. If you want to talk to someone about a commercial loan or a mortgage or a trust account, good luck - you will never get a live person. Ugh...

• A

  Aaron Barbee
  4

  I've been here twice and have had pretty good experiences both times. One visit was for a new debit card; the other was for general change stuff.

• m

  mannis8000
  2

  Could use better customer service. She was too rushed and seemed to not care to talk to the customer.

• M

  Mike Hartnett
  2

  Nice people but lots of little fees.

  Response from the owner

  Mike, we’re glad you’ve found our staff to be helpful. If there is anything we can help you with or anything you would like to discuss, please email your name and phone number to [email protected] and we would be happy to call you. Do not include any sensitive information, such as an account or Social Security number.