Cobalt Credit Union S 10th St, Omaha

Cobalt Credit Union Reviews

• R

  Ruth Guardiola
  5

  I always receive exceptional customer service at this location. I love their ATM inside; it’s very private & you can speak to someone via video chat. The gentlemen who work here are polite as well. Every time I’ve had an issue, Michael’s resolved my problems ASAP. It’s pretty relieving to know Cobalt’s got my back. Thank you guys!

  Response from the owner

  Hi Ruth, Thank you for the kind words. We appreciate your feedback and look forward to your next visit! -Cobalt Credit Union

• G

  Guadalupe Estrada
  5

  Stopped in thinking this was just an office but was met with two super friendly and knowledgeable employees. Walked in to use the ATM and walked out with an account. Such a super cute location that I will now always use. Thank you Luis and Michael for the best local service.

  Response from the owner

  Hi Guadalupe, Thank you so much for the kind words. We look forward to your next visit! - Cobalt Credit Union

• A

  Andrea Miller
  5

  What can I say, the Old Market Branch is by far one of the best serviced branches I’ve been to, from the great and informative information they provide. To the amazing service I was greeted with from the moment I stepped foot in this branch. Due to the size I was very hesitant on what they could do but I was assured that although they may be small, their service is big. I will be not only stopping back in myself but I will also be referring friends and family to open accounts at this location. Side note don’t worry about the parking there are 6 free spots right outside the door.

• M

  Maurice Jones
  5

  Luis and the staff are outstanding at what they do. I've been to many branches and this is no doubt the best. Small, but mighty thanks to the manger. Keep it up LUIS.

  Response from the owner

  Hi Maurice, Thank you for sharing your experience with us. We look forward to your next visit! - Cobalt Credit Union

• J

  Jay DM
  5

  Michael is one of the best Bankers out there. Always takes care of any problem small or large. I pretty much use Michael exclusively for any and all my banking needs!

  Response from the owner

  Hi Jay, We are happy to hear about your experience working with Michael. Your feedback is greatly appreciated. We look forward to seeing you again in the future! - Cobalt Credit Union

• T

  Taco Bannana
  3

  this branch was good, but when you park your car in the sac/cobalt parling stalls, a company will write a 75 dollar violation ticket (even though i am parked correctly) i feel like this is a preditory act and this 3rd party parking company is taking advantage of cobalt customers. i will never come to this branch again again cobalt is great , it is not their fault. bad parking practices by parking lot owner.

• a

  a p
  5

  Luis did an amazing job with helping me get my first loan! Great service at the Cobalt Credit Union downtown.

  Response from the owner

  Hello, Thank you for the kind words. We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future. - Cobalt Credit Union

• E

  Elizabeth Fimbres
  5

  Very customer friendly branch and super clean! I felt very sure that they care about customers health and safety.

  Response from the owner

  Hi Elizabeth, Thank you for sharing your experience with us. We look forward to your next visit! - Cobalt Credit Union

• K

  Kaixi
  1

  I was super excited to find out SAC would be opening a branch in the Old Market. Previously, the closest branches were in Council Bluffs, North Omaha, or South Omaha. When I stopped by to make a car payment today, however, that excitement turned into sheer disappointment. I was expecting a full service branch but it appears SAC's newest "branch" is basically a talking ATM with ATM assistants on hand. One of the employees told me their IT department hadn't even finished installing technologies for the branch yet. Horrible. SAC's newest "branch" lacks the ability to provide their customers with a personable, full service banking experience.

• G

  Gerson Linares marroquin
  5

  I have always had excellent service when going to this Cobalt location. Everyone has been extremely nice and helpful. I have been very pleased with their service to me.

  Response from the owner

  Hello Gerson, Thank you for taking the time to leave us a review. We're happy to hear you had a great experience. We look forward to serving you again in the future. Thanks again, Cobalt Credit Union