CoastHills Credit Union W Tefft St, Nipomo

CoastHills Credit Union Reviews

• S

  Susie Murray
  5

  Great credit union, money is safe and the tellers are friendly and can really help you when you need it. They are the best. Everyone is friendly and working for you.

  Response from the owner

  Hello Susie, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is member service and we are ecstatic that we met that mark!

• S

  Sam Miller
  1

  There has never been a problem with the friendliness of staff at this location, and the newer ATMs are an improvement from the one, old ATM they used to have. However, after being with them for 6 years I will be switching banks because of their inability to catch multiple unauthorized transactions on my account and their customer service is inadequate and pathetic.

• V

  Vants Erik Anseth Sr.
  5

  Nice facility and nice people, love the Coast Hills way of doing business and that they covered my overdraft, thank you. Only thing is on Friday when it is always busy, there is never more than 2 clerks waiting on clients and there is always a line you have to wait in. A lot of people depositing and cashing checks on Friday and this branch is always short handed and then you are waiting in line and a clerk will be on the phone or running a balance sheet or something and ignoring customers. Then you see one I suppose finish her shift and just walk out with all those people waiting, quite irritating, but aside from that issue I love this Credit Union!

• K

  Karen Miller-Tunnell
  1

  All the people at Coast Hills in Nipomo are friendly, helpful and a pleasure to work with. This would be a 5-Star rating except for the ATMs your customers are forced to bank through. I've spoken with your employees about the ATMs inside and outside the bank and, while I understand (and don't agree) the philosophy behind having them, I think you've made a bad decision! Money is personal. Talking to a 'live' teller on a telephone is just not personal - and based on how much I can hear of others' conversations, I feel exposed and vulnerable. I avoid going to this branch that's less than a mile from my house because my experiences with the ATMs are so not-good. The people around me are frustrated trying to use the machines too, and it doesn't look like your employees are very happy about the situation either. Sorry Coast Hills, I know you made a big investment, but make your customers happy and get those darn things out of there! Thumbs down on the indoor ATMs.

• P

  Penny Aarons
  1

  The new robot tellers are the worst !!!! What is the point of using a telephone you can't hear through when there are two real people tellers standing around

• L

  Lena Fountain
  5

  I love that they are very COVID friendly. It's also a very digital bank.