Citizens National Bank - West Hattiesburg Banking Centre US, Hattiesburg

Citizens National Bank - West Hattiesburg Banking Centre Reviews

• C

  Cassandra Woulard
  5

  Great customer service and friendly tellers; just wish they had more locations throughout Mississippi.

  Response from the owner

  Thank you for your positive feedback on our customer service and CSRs at our West Hattiesburg Branch. As a Mississippi-only-based bank, we are working to always be accessible to our customers statewide. Even though we might only have 27 physical branch locations, we have a digital branch accessible anywhere, anytime, to open a checking or savings account at yourcnb.com/oao. These accounts come with free online services, such as online banking and mobile banking, so you can access your money anytime: yourcnb.com/onlineservices. We also have 84 ATMs statewide, and you can locate them at yourcnb.com/locations to find one near you. We appreciate feedback that can help us become better and grow. Thank you, Cassandra!

• J

  Jim Shearon
  5

  All I can say is wow. During these troubled times CNB has gone above and beyond what I would have expected from a bank. As a small business owner I wanted to apply for the Paycheck Protection Program loan available through the SBA. The program started taking applications on April 3rd. All I saw on the news was reports of much bigger banks that were not ready yet to start taking applications, yet at 9 am CNB was up and running. I submitted my application at 930 that morning. Then on Saturday I received an email from Mr. Ross asking for some more documents. Then on Sunday morning I got another email from Mr. Ross telling me my application was ready to send to the SBA. Who does that? Few bankers work on Saturday, and none that I know of work on Sunday. Thank you for your help and support during this time. It is greatly appreciated.

• R

  Randy Hillman
  5

  I have been banking with CNB for a short time but have truly enjoyed the customer service! Great staff means happy customers!