Citizens Bank & Trust US, Lake Wales

Citizens Bank & Trust Reviews

• J

  Jordan Branch
  5

  This is the Best bank ever!! Go see Jennifer Lopez for all of your banking needs. She is Awesome! They care about their customers and handle your business professionally.

  Response from the owner

  Thank you Mr. Branch!

• R

  Rosebud
  5

  This bank is incredible. They made me feel important from the first time I walked in their door. These days, I rarely go inside the bank, but, when I do, I am treated with the utmost respect and they have made a point to know my name. I have always felt safe inside and outside of the bank. Everything is very neat and clean. And, they have a fresh juice machine available to all customers and it always hits the spot. I'm just a "regular Joe" and they always make me feel important. It is a nice hometown bank with lots of charm. I can't recommend this bank enough.

  Response from the owner

  Thank you!

• T

  Tamara Bolinger
  5

  I absolutely love Citizens Bank (shoppes on the ridge is my branch) Jennifer Lopez is the best and Alan is also very helpful! Thank you all!!!

  Response from the owner

  Thank you Tamara. We love our customers!!

• L

  Laura Kingsley
  5

  The most accommodating bank, with awesome customer service. They feel like a business family.

  Response from the owner

  Thank you!

• L

  Leah Balnis
  1

  I received a counterfeit $20 bill from this bank at this location. I am currently waiting for a call back from the manager, I hope they can fix this! They've definitely lost my business here!

• L

  Linda Steadman
  5

  Been banking here for 20+ years. They are good folks to deal with. Friendly and accommodating.

  Response from the owner

  Thank you Linda. We appreciate your business!!

• L

  Leslie Grondin
  5

  I'm always greated with a friendly face and they are always able to assist me either by phone or at the branch.

• K

  Kimberly S. Thompson
  5

  Love the Home town feel in this bank..

• H

  HEAVY WEIGHT
  1

  Don’t use this bank please stay away

  Response from the owner

  Could you please let us know how we fell short in providing a fantastic customer experience and how we might be able to better assist you?