Citizens Bank Glendale Rd, Upper Darby

Citizens Bank Reviews

• Q

  Queen James (Ava)
  1

  They need to be reported to the Pennsylvania financial institution on there behavior as a banking branch very very unprofessional. They don't answer phone and when somebody picks up they hang up or ask that u call back with out even getting your name or question now you tell me what bank does that!? The bank manager Santiago is a malicious liar and she will be held accountable for the stress that she cause on myself and my family. I'm going to file complaint concerning a very serious issue with this branch, if you looking to bank with them don't 🚩it will be the worst mistakes u made!!

• L

  L M
  1

  Bad day. Had my wallet stolen. Fortunately I had my citizens bank card which I thought was also taken. Needed to charge phone or call citizens HQ to reactivate my citizens card. Branch refused to help in any way. Fortunately later I was able to get my phone recharged and get my citizens card reactivated or I would have been stranded. This branch is the worst

• T

  Terese Pittman
  3

  They started off good than the service went down A had a good Custer service agent, she has since been promoted and is no longer in that office. Smh

• M

  Md Anamul Alam
  2

  So slow everything just waite outside bank 100 degree temperature because of the staff slowing.

• P

  Philly Elite
  5

  The staff is always Awesome/ Gr8. They really make you feel like a Valued customer! If u see a line outside, wait..... the line moves EXTREMELY FAST

• J

  Jorge Aguero
  1

  You should update the schedules on you web pages. I drove so far because on your web page it say that your drive through is open until 2pm on Saturdays and guess what? A piece of paper /sing on the window said something different. Its really annoying. Some people like me has to work on don't have time for your short schedules.

• M

  Md Sabbir Hasan
  1

  Worst customer service. I was waiting to close my safe deposit box. They had 5 tellers gossiping with each other and just one personal banking advisor. I asked them if any of those tellers can come and help me but they didn’t come and kept going with their gossip and laughter. Worst. Never go there

• K

  Kate Pourshariati
  1

  Watch out watch out!! If you use their parking lot someone is definitely watching it all the time. Even if you are a customer of the bank and use the cash machine then go even for a few minutes to get a coffee you will be TOWED! This is not good for customer relations!!!

• A

  Asif Anwar
  1

  This is the worst bank I have ever seen. They don’t care about their customers and their behavior is also cheap.

• M

  Moin Ahammad
  5

  Awesome Great Best Teller and Banking Service this Branch! Great customer service experience and I will recommend it to my family and friends! Thank you Awesome!