Citizens Bank Reviews
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Nicholas Padgett1Please beware this "bank." This bank opened up multiple, fraudulent accounts under my name in December of 2021 and after having spoken to 4 different "Managers," the accounts (which have no balance) have yet to be closed. When speaking to this "bank's" call-line, no employee, nor "Manager" can verify themselves through employee ID numbers; provide email/text confirmations; nor fax any information to prove you have called in to report fraud, close accounts, etc. I have provided my call back number all 4 times I have spoken to a "Manager" for Citizen's Bank Identity Theft department to call me back and have not received a single call in the last 2 weeks. This institution is rude, unhelpful, and a breeding ground for fraudulent activities with no resolution.
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Catherine Swenson3I have been with this bank since 2004, I don't have any loans with them just 2 checking accounts and what I like them for is no minimum balances or hidden monthly charges. They are simple to use if you have their app which allows you to do mobile deposits for anything except money orders which you would have to mail in to them (not sure why). The down side is in the years I have been with them the 2 local branches they had in our city closed down and so the closest branch to me now is 2 hours away. So far I haven't needed to go in to a branch in all these years, but if that becomes an issue I guess I will have to go elsewhere. I will agree that their customer service is not great and I'd never try to get a loan from them.
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Desha Jones1This is a horrible mortgage company!! Been on hold for hours to hear 90 days late no reporting it but, you’ll owe 90 days worth of mortgage. The entire country is shut down!! What are working people supposed to do??
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Naps Auto1wanted a simple equity loan but all we got was very poor customer service
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Gacha Autmnn1No bank like it states just a small atm inside
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Shane Smith1I was expecting an actual branch location, not an ATM. Severely disappointed.
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FAQs
1. How Can I Reach Out to Citizens Bank?
They Can Be Contacted through the phone number . You may also go to their website and submit your information.3. How Do I Apply for A Loan at Citizens Bank?
Simply submit your information on their website. If you feel like learning about other financial services, take a look at high-approval-rate installment loans provided through a trusted online broker.5. What Am I Supposed to Do if I Cannot Pay Back My Loan?
Reach the Lender and work out favorable terms for both parties in advance. You should know, however, if it"s a car title loan, your car will be kept by the lender when you default.
2. What Is the Address of Citizens Bank? How Can I Go There?
The address of Citizens Bank is **ATM ONLY**, 8600 Governors Hill Dr, Cincinnati, OH 45249, United States. Open the map app on your phone to find the fastest route.4. Is Citizens Bank an Agency or a Lender?
Citizens Bank is a Bank that has various financial services to offer. Click here to learn about various types of loans including online personal loans.6. Can I Get a Loan From Citizens Bank With A Bad Credit Score?
Yes, you can. But carefully go through the offers as there can be predatory terms when it comes to bad credit loans.