Citizens Bank Dover Center Rd, Bay Village

Citizens Bank Reviews

• J

  JJ Hepp
  5

  I'll focus on this branch versus the larger institution (Citizens Bank). This branch has always been quick, efficient and friendly. In a banking world more and more based on the internet, it's important to stand out as a brick and mortar and I think this branch does that. The tellers are always helpful and friendly. I can't speak to the loan services etc., but for standard banking needs, this place has it down.

• S

  Stephanie L
  2

  They incorrectly do our deposit amount more times than not and it is always less than what we give them. They also come across as rude/annoyed when asked to correct this and just make excuses and blame others. I would go to the Westlake one off of Columbia instead. They are fantastic over there.

• A

  Anon Ymous
  3

  This is a good bank, but the drive up at has only a few buttons that work. For example, I can only take $60 out at a time because it's the only functioning touch-button.

• L

  LA LA
  5

  Great Customer service. Would recommend to anyone. Not like the big banks they actually answer the phone and take time to solve any problems.