Checkmate Clairemont Mesa Blvd, San Diego

Checkmate Reviews

• S

  Stacy Stacy
  5

  This the best place for a payday loan! You can show your employment info once a year, instead of once a month like some other places. All the paper signing is done on tablet-like devices. You can pay them back online. You don't have to bring in a check! You can show them your account through an app. They are not as strict as some other payday loan places.

  Response from the owner

  Hi Stacy! Thank you so much for your review and for letting other potential customers know how easy it is to loan with us. We appreciate and value you as our customer and we thank you for taking the time to review us. Have a great day!

• M

  Martine Vines
  5

  I have been coming for years. I have paid the loan off - come back 6 months to a year later and long story short this is the only place I would get a loan.. They even helped me out with my payment when my company went on strike , Great customer service and employees are the salt of the earth.

  Response from the owner

  Thank you so much for the great review!

• R

  Roberto Solis Rodriguez
  1

  Went to get my second payday loan here and was given an extremely hard time by a Young Tall African American male on 6-6-17 around 5:30pm. I went in for a payday loan and he thought that I was trying to cash my pay check which tells me that he didn't even listen to what I had to say and on top of that had an attitude. Then when I showed him the slip from the DMV for getting my CA ID and my old NV DL, he said that he couldn't use this as Identification. I had asked him to call his Supervisor or Manager since this was how I got the first payday loan from this Company. Then he tried saying that I did not have history with them when I did. I logged into my Wells Fargo Account and click on the check so he could see for himself. After 20 minutes of arguing and trying to get him to understand the situation he finally gave me the payday loan with an attitude. I honestly expected better than from this Company. My girlfriend stated that he was very rude and unprofessional. This is definitely the last time I come here for a payday loan.

• K

  Kimberly McCown
  5

  I've always received fast, efficient & professional service here. I like using their modernized electronic system that saves time & trees. It's an easy and convenient experience. They helped me out when I needed it most, and they continue to provide legit service I can trust. Thanks very much!

  Response from the owner

  Thank you so much for your positive feedback and thank you for being our valued customer!

• G

  Gloria Torres
  5

  The employees were very friendly and helpful. When Im in need of extra emergency cash Checkmate is the place I perfer to go and recommend to anyone and everyone.

• F

  Francine Davis
  5

  I had an emergency a couple few times many months ago and I found the staff to be professional and respectful. Always. The process is fast. I mean electronic check .. come on. And yes they must have internal controls.

  Response from the owner

  Thank you for the positive review!

• f

  fadi saadeh
  1

  VERY BAD SERVICE- the lady who worked there 9-11-20 @am is very bad customer service- very bad attitude-- she just burned a good good customer- never again-

  Response from the owner

  To comply with local requirements that apply to specific stores, some locations, including the location you visited, require customers to wear a facial covering that covers both mouth and nose. Regarding your experience from a customer service standpoint, we have reviewed this interaction with our staff. Our goal is to provide an excellent experience for each and every customer. I have forwarded your concern regarding your experience to the Regional Manager and would invite you to reach out to her directly if you have any additional thoughts on this issue. The Regional Manager can be reached directly at [email protected]. Thank you for bringing your concerns to our attention and we hope to have an opportunity to serve you in the future

• M

  Moheem
  1

  They have to call your workplace and verify that they gave you the check. That is the most ridiculous thing I've ever heard and it's waste of my time.

• l

  lateef abdu
  5

  Troy was very helpful and extremely quick and knowledgeable about his job I definitely recommend this location

  Response from the owner

  Thank you so much for your review! We appreciate you taking the time to write us a review and to personally recognize one of our employees. Have a great day!

• C

  Cory Hizel
  1

  I signed my check in line and they wouldn't cash it because he didn't see me sign it with his own eyes...