Check `n Go Division Ave S, Grand Rapids

Check `n Go Reviews

• S

  Schera Swagerty
  3

  So between Allied Cash and Check n Go they are having and have been having an extremely hard time keeping staff. I have been beyond frustrated trying to get a loan versus pay it off, when it's time. Stores are hardly open and when they are open you never know when they're going to take lunch but their saving Grace is a beautiful young :) lady Mrs. Barbara H. She literally has been heaven sent to me. She takes her job seriously but at the same time can always put a smile on my face as soon as I walk in and recognize her. If I could I would give her 10 stars because she is the only one that I can ever count on to be there, especially with us not even being her store. She travels from Greenville on almost a weekly basis to help out several stores in the greater Grand Rapids area. So if anyone higher up is reading this Mrs.Barbara needs a raise!!!!! Her customer service is exceptional, her communication is out of this world, and her personality is simply beautiful. Thank you Mrs. Barbara for always being there, please don't ever quit!

  Response from the owner

  So glad your last trip to Check ‘n Go went so well. We can't thank you enough for sharing your feedback. We're very happy to hear that our associates, were friendly and efficient in helping you out. Thank you again for being a valued Check 'n Go customer and we will share your feedback.

• J

  Justina Sarkozi
  5

  This store is great. Made the mistake of getting an xact loan and totally screwed myself with it. Wish I'd stuck with the in store loan. 311% inrest rate and nearly 2 years to pay off. Sadly no one informed me of this. Long road to recovery from that mistake. Do yourself a favor and stick with the short term loans and pay off quickly. It's not worth it to get the xact loan. Best of luck.

• M

  Michelle H
  5

  LaRae does an awesome job at this store, I think she is the best employee this location has had since I’ve been going there. She knows her job and does it well, she gets things done quickly and efficiently, never have to wait when she is there. She is very friendly and makes the experience pleasant.

  Response from the owner

  So glad your last trip to Check ‘n Go went so well. We can't thank you enough for sharing your experience. We are excited to hear that our associates are providing great customer service at your local store.

• E

  Erin Roper
  5

  Andrea is the BOMB, Very respectful and very polite. She is willing to help you with what ever you need. She takes her time to make sure you are going to taken care of. Definitely will be going back :)

• J

  Jameelah Brazil
  5

  Great costumer service she was very nice and got things done fast I recommend LaRae to take care of my bill payments and money order any day

  Response from the owner

  Thank you for taking the time to provide such positive feedback about Check 'n Go. We’re very happy to hear that our associate is helpful and quick. We strive to provide great customer service.

• C

  Casey Dievendorf
  5

  GREAT place if you need money quickly I recommend this place I really enjoyed the 2 ladys at the desk they are very friendly and a ball of joy... enjoy this place if you plan on getting a pay day loan...

  Response from the owner

  Thank you, Casey! Check 'n Go enjoys hearing how amazing our Check 'n Go associates are!

• D

  Dijon Dean
  5

  The store manager here is very nice and helpful i used to cash checks there and now she helps me with my money orders and gas bill very fast every time

  Response from the owner

  Awesome- we are excited to hear you had such an amazing experience with one of our store managers at Check ‘n Go. Thank you, Dijon.

• J

  Jessica Yount
  1

  You would think professionally or put online that you closed from this time to this time for lunch instead of letting people show up with the door locked while the employees are standing outside smoking cigarettes cussing profusely saying I will be back in 30 minutes for lunch so unprofessional ghetto and tacky and their clothes were sloppy and disgusting

  Response from the owner

  We're sorry to hear of your less than satisfactory experience with our customer service and hope you will accept our sincerest apologies. It's important to us that our customers are more than satisfied and we would like the opportunity to investigate this issue. Please visit www.checkngo.com/feedback/ to discuss your concerns. Our goal is to make your next experience a great one.

• J

  Jahr Jahr
  1

  Why does the website say open till 7 if the store is only open till 6?!

  Response from the owner

  We are sorry to hear about your recent experience with us. Your feedback is very important to us and we will use it to better our process and services. Thank you, Jahr.

• J

  Jacob tyler
  5

  Very professional and extremely helpful. Definitely recommend this place to anyone. The staff is amazing

  Response from the owner

  Thank you for the great recommendation and giving Check 'n Go the opportunity to help you with your financial needs!