Check `n Go S 11th St, Niles

Check `n Go Reviews

• j

  jeremy miller
  1

  Filled out an application online. Have had nothing but terrible costumer service and the employees brushed me off. Would not recommend

  Response from the owner

  Thank you for taking the time to share your review with us. If you would like to discuss any concerns you may have, please visit www.checkngo.com/feedback. By providing quality feedback, you can help ensure we make your next visit a positive one.

• G

  Get The Money
  5

  Great staff who will do whatever they can to help you and ALWAYS professional. Fast and friendly, plus comfortable and safe environment. I love this place and would truly recommend them to anyone. Mrs Bonita was sweet and a great multi tasker..

  Response from the owner

  We appreciate the wonderful compliments you shared with us regarding your recent Check 'n Go experience. We are very happy our associates make the process fast and easy for you. Thank you for your business with Check ‘n Go.

• S

  Savanna Freeman
  5

  Jackie is such a sweetheart. She handles business efficiently and is always upbeat. I never feel like a stranger when I walk in the front door. She made the payday loan process easy and completely comfortable. I was explained everything thoroughly and had complete understanding.

  Response from the owner

  We are excited to hear Jackie provided five-star customer service at your local Check ‘n Go store. Thank you, Savanna, for the positive review!

• T

  TaNeisha McAfee
  5

  Omg, if I could just give Jackie 5 stars, I would. But her customer service is something she should teach. And her people skills, OUTSTANDING!!!! It's also a great atmosphere while ur waiting at the store, if u even have to wait. I would recommend this location over ANY store!! Love it!!❤❤

  Response from the owner

  Awesome- we are excited to hear you had such an amazing experience with Jackie one of our associates at Check ‘n Go. Thank you, Taneisha.

• S

  Sarah Carpenter
  5

  I absolutely love this store! Jackie is a pleasure to be around and I am thankful for her kindness to not only me and my daughter when we come in, but everyone that walks in! It definately feels like family here.

  Response from the owner

  We appreciate the wonderful compliments you shared with us regarding your recent Check 'n Go experience. We love hearing how our loans have helped you and your daughter out. Thank you again, Sarah, and we will share your feedback.

• J

  James Williams
  1

  Jackie was the best. This lady that replace her is very rude. I heard her tell a customer that she was move here to fix what the other lady f...k up. Then i ask her what do i need to get a loan and she said ? First you need a check and if you dont have it why are you here so i left along with four other she is running alot of people away she is very rude and she is not a people person

  Response from the owner

  We're sorry to hear of your less than satisfactory experience with our customer service and hope you will accept our sincerest apologies. It's important to us that our customers are more than satisfied and we would like the opportunity to investigate this issue. Please visit www.checkngo.com/feedback/ to discuss your concerns. Our goal is to make your next experience a great one.

• S

  Stephanie Singleton
  5

  I don't always have to get a loan. However when I do, the ladies here are wonderful.. I have come across a few times with a new lady name Vanessa. She is wonderful, her customer service is outatanding. I would recommend this place.

  Response from the owner

  Thank you for the great recommendation and giving Check 'n Go the opportunity to help you with your financial needs!

• C

  Caitlin Schaus (CJ)
  1

  After Jackie left, this place is no longer fun to go to. I feel harassed every time I go, and they refuse to believe that I am married to a woman. I really don't enjoy coming here - I just want to do my business, and they always comment on how much I take out. The lady even said it was a waste of her time for me to take out anything less than $100. I need to report her to her supervisor.

  Response from the owner

  Caitlin, please accept our sincerest apology for your recent experience. We take feedback like yours very seriously. Our goal is to provide every customer with the best customer experience possible. If you would like to discuss your recent experience further, please visit www.checkngo.com/feedback and we would be more than happy to assist you.

• B

  Brian Richardson
  5

  Update: New staff and Manager, great speed now, even when busy, you get in and out with ease, Mrs Bonita is super quick, and now she has help. Where you use to wait an hour you're now there 20 minutes tops!

  Response from the owner

  Brian, thank you for sharing the lovely compliments about our Check ‘n Go associate. We will be sure to share your feedback.

• N

  Nichole Kemp
  5

  Jackie is the kindest women I've came acrossed. Made me feel very welcomed. She most definitely deserves 10 stars!!

  Response from the owner

  So glad your last trip to Check ‘n Go went so well. We are excited to hear that our associates are doing a great job and making the process easy for our customers. We will be sure to share your feedback and thank you, Nichole, for being an outstanding Check ‘n Go customer!