Check `n Go Culebra Rd, San Antonio

Check `n Go Reviews

• A

  Adam Woodward
  1

  Spent an hour waiting around, after filling out the online application, because the manager had to approve of the application it decided to take another customer who came in after us. She then refused to approve the loan based on irrelevant issues that were not mentioned by the online application or the employee when filing everything out. Didn’t try to work with us, help us or do anything besides tell us to use our bank account more often.

  Response from the owner

  Adam, please accept our sincerest apology for your recent experience. We take feedback like yours very seriously. Our goal is to provide every customer with the best experience possible and your feedback helps us do so. If you would like to discuss in further detail, please visit www.checkngo.com/feedback where we will be more than happy to assist you.

• M

  Melanie Trujillo
  1

  Wouldn’t cash a check I signed not right in front. Don’t endorse prior to check out or else they will refuse to assist. Made up rules, go somewhere else.

  Response from the owner

  Melanie, please accept our sincerest apology for your recent experience. We take feedback like yours very seriously. Our goal is to provide every customer with the best experience possible and your feedback helps us do so. If you would like to discuss in further detail, please visit www.checkngo.com/feedback where we will be more than happy to assist you.

• G

  Ginger Conyers
  5

  Rose was great and helpful :) She was nice and explained everything well.

  Response from the owner

  Thank you so much for the great comments and the 5 star review!

• F

  Freedom Durand
  5

  Liyah Hernandez was the lady that helped me out was very kind and answered all of the questions that I had for her. She was very kind and a good worker. I was having a hard day and it was nice for her to be so polite about everything.

  Response from the owner

  We appreciate the wonderful compliments you shared with us regarding your recent Check 'n Go experience. We're very happy to hear that Liyah did an amazing job in assisting you. Thank you for your business with Check 'n Go.

• z

  zacheria barrientos
  5

  Went in with question and was unsure how anything worked. The Lady there was very nice and informative. Made everything super easy and up front with everything and explained the process. Will definitely return

• A

  Alfonso Avila
  5

  Very responsive to the customer free friendly service nice outspoken attendant first time user of check N go simple and effective good manors very good employee as a customer I’d come back whenever in need of service near my home and so far it’s been good god bless you here at check N go stay safe blessings

• T

  Todd Deaver
  5

  Rachel was very helpful and polite. She has been helping us out for years and is always smiling and happy to help.

  Response from the owner

  Todd, we love hearing Rachel provided five-star worthy customer service at our Check ‘n Go store on Culebra Rd. We strive to provide efficient customer service and thank you for providing us with such positive feedback.

• A

  Acacia Grothues
  5

  Rachel was extremely professional, helpful, and attentive. While the loans can get pricey, the service is outstanding. Treated like a person, not a number.

  Response from the owner

  Check 'n Go strives to provide great customer service so we can get great customers like you! Thank you for the awesome review!

• r

  ron bon
  5

  liyah was so kind and patient with me! she was the only one working but handled the phones and in store work like a champ. thank you all your help, you saved me when I needed it last minute 🙂

  Response from the owner

  We appreciate the wonderful compliments you shared with us regarding your recent Check 'n Go experience. We are very happy Liyah was on top of everything you needed. Thank you for your business with Check 'n Go.

• C

  Colleen O'Neill
  5

  Loyal was SO helpful and professional. Made my loan application go fast and easy. Great customer service!

  Response from the owner

  We love hearing our representatives in our Culebra Rd Check ‘n Go Store are providing great customer service. Thank you so much Colleen, for the five-star review!