Check `n Go Florida Ave S, Lakeland

Check `n Go Reviews

• C

  Chanhsouk Sinhchaleuntham
  5

  Elizabeth has been one of the best managers yet since I've been a customer here. Very sweet, understanding, patience, and gets the job done. :)

• Q

  Quanisha Arthur
  5

  Shayla is literally the sweetest , kindest soul I have ever encountered! She’s genuinely is a great person and I never feel like just a customer! If she’s not already a manger in training you all need to make her one ASAP! Quality employees are hard to find she is a rare gem invest into her please! I am able to pay my bills quickly even during the busiest of times. Overall entire staff is lovely! I highly recommend this location and company! Keep up the great work😊

  Response from the owner

  Love the HIGH recommendation you gave Check 'n Go! We couldn't be more excited about the extremely great customer service! We look forward to seeing you soon.

• Q

  Quinisha Meeks
  5

  I have been using this business for the past six months and I can truly say that every employee that I have come in contact with has been awesome. I usually go to Shay however; on the few occasions that she has not been there the other employees took care of me with great professionalism. I would recommend to anyone.

  Response from the owner

  Awesome – we are excited to hear that you have been with us for a while and that our associates are taking good care of you. Thank you, Quinisha, for being a valued customer here at Check ‘n Go.

• M

  Miyah Red
  5

  Shayla is an incredible employee. She greets me with a smile every time I come in. She has given me the best customer service since I have been there. I appreciate her positive attitude and her hard work.

  Response from the owner

  Thank you for sharing your great review! Check 'n Go is excited to hear how Shayla is always providing five-star service with a smile!

• S

  Shannon Fisher
  5

  I've been doing business at this location for a while. The service is very professional, straight forward, and I deal with Shyla alot. Her service, and gratitude always professional, polite, helpful when needed, all the above great employee you have. I've also dealt with Stephanie as well. She herself very professional. These two ladies always has a smile on their faces. I 100% reccomend this place. Thank you check n go.

  Response from the owner

  Shannon, we appreciate the wonderful compliments you shared with us regarding your recent Check 'n Go experience. We thank you for being a valued customer.

• j

  julian carter
  5

  This location in Lakeland FL is awesome! They greet you with a smile. They take care of your concerns & they care! Great customer service! Shay & Polly & the young man are excellent employees! I encourage you to go & get help when you are low on funds! You will have an amazing experience! I do!

  Response from the owner

  Mary, thank you for your kind words. Here at Check ‘n Go we strive to provide great customer service and to help out our customers.

• B

  Barbara Talbott
  4

  Sweetest Elizabeth knows her stuff regarding pay day loans and other that are available. She was still kind when telling me I wasn't approved for payday loan of $200.

• R

  Richard McDermott
  4

  Friendly and courteous staff. Shayla will try to give you an honest straight answer to your questions. If they don't know the answer, they will try to find it for you. Have also had great service from Stephanie and Biby. I have arrived to the store before supposed closing time and the door has been locked early.

  Response from the owner

  We will be sure to share your feedback and we will work harder to hit that five-star.

• N

  Nya Smith
  5

  Shayla was so nice! I went in on a Saturday and she seemed to be the only one working, but she offered patient/friendly customer service to each person. It was my first time here, so I'll be back!

  Response from the owner

  Nya, we are excited to hear you have chosen Check ‘n Go for your financial needs and would like to welcome you as a valued customer. We look forward to your next visit and thank you for the great feedback!

• G

  Gen Neg
  5

  PLEASE READ! I am giving the 5 stars because of Shayla. When I started going here she was always a pleasure to deal with and I never had to wait long for her to process my loans. Here we are 9 months later and I have to say the girl Melanie is not a people person and needs to get retrained in customer service. When I walked in she had a face like I was bothering her and no hello how are you how can I help you. It was more like what do you need type of attitude. She took forever dealing with me like if it was the 1st time i have been there. She asked me if I had a check I said I never get asked this they normally just print a copy for me to sign. She then tells me I need to go to my bank which my bank is in orlando or tampa and get a counter check from now on. But literally she has bank info and statement in my files. She was asking stuff that I was never asked before and the whole time was acting like I was a bother. If i decide to go back i hope there is someone else or they need to try to go Shayla back in.