Check `n Go 8th St, Altoona

Check `n Go Reviews

• k

  keyandra smith
  5

  Absolutely love this site. So understanding and very polite even though they are short with staff. They are very calm great environment.

  Response from the owner

  Awesome!! We are excited to hear that our staff was wonderful. It makes us happy that the process was easy for you and looking forward to your next visit.

• A

  Amber Meek
  3

  Usually I don't have a problem at this store. However, this time I did my loan was due on the 24th but when I went in to pay it the store was closed-has been closed the last two days. Now my loan is showing overdue. I don't want late fees nor to have the check deposited either as I have been trying to pay it but can't. Why would they have a loan due on days that they know they are closed? It makes it impossible

  Response from the owner

  We would like to apologize for your recent experience with our store being closed during regular business hours. It is never our intention for this to happen and we are truly sorry for any inconvenience this may have caused. We value our customers opinions and would like to thank you for bringing this to our attention.

• r

  robert hellstern
  1

  Melissa (I think that is her name - she is fairly new) is really sweet and all - but….. she is extremely painfully slow. For being here for over 2 months still has trouble doing transactions. Took me 10 mins to pay by phone and it is averaging 20 mins or more per customer today in the store. Previous manager had us in and out in 5 or so. She needs help as she isn’t ready to run store alone. She is being set up to fail and is hurting your business.

  Response from the owner

  Robert, thank you for taking the time to provide us with your feedback. We’re always looking for ways to make improvements to our policies and procedures in order to provide the best customer experience possible. We value our customers and want to make every visit a great one.

• f

  fsposeto
  5

  Always seem to be helpful when they are needed. they cash checks as well as help get cash into your hands with a payday loan.

• T

  Trish Wilke
  5

  Misty and Sabrina are friendly and make you feel valued. Misty was great coming over to a new store and has been a great asset to the location.

  Response from the owner

  We appreciate the wonderful compliments you shared with us regarding your recent Check 'n Go experience. We're very happy to hear that Misty and Sabrina did an amazing job in assisting you. Thank you for your business with Check 'n Go.

• R

  Rebecca Bieghler Pigg
  5

  Misty and Sabrina.......you rock!!!! You two are professionals with a sense of humor that makes the Altoona office top notch. If not a raise.... maybe a Lunch is in your future....like Monday lol Thank you Peace

  Response from the owner

  We appreciate the wonderful compliments you shared with us regarding your recent Check 'n Go experience. We're very happy to hear that Misty and Sabrina did an amazing job in assisting you. Thank you for your business with Check 'n Go.

• E

  Elizabeth Aldridge
  1

  Went in this evening to do a loan only to be told that I couldn't do a loan because I use NetSpend for checking. Even though I just did I loan with them 4 weeks ago using a NetSpend account. No warning just hey there isn't anything we can do about it. I've always paid my loan 2 days before the due date. You have lost a loyal customer.

  Response from the owner

  We're sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. Customer satisfaction is of utmost importance and we would like the opportunity to investigate this issue. Please visit www.checkngo.com/feedback/ to discuss your concerns and to help us make your next experience a great one!

• M

  Meadow Seidenkranz
  5

  Everybody that works at this store is super friendly. They are very good at what they do and treat everyone with kindness and respect.

  Response from the owner

  Thank you for the awesome review. We work hard to meet expectations like yours. Check ‘n Go is happy to see we hit the mark at our, Altoona location with being kind and respectful. Thank you again, Meadow.

• M

  Marguerite Wiskus
  5

  Amazing customer service with the sweetest gals running the counter. Donuts available and bottled water as well! Professional yet fun!

  Response from the owner

  Thank you, Marguerite! Check 'n Go enjoys hearing how amazing our Check 'n Go associates are!

• E

  Elizabeth Lindley
  5

  Always friendly and great customer service! They work hard to be fast and efficient!

  Response from the owner

  Thank you for taking the time to provide such positive feedback about Check ‘n Go. We’re very happy to hear that our associates are friendly and fast to work with. We will share your feedback.