Check Into Cash N Roosevelt Ave, Burlington

Check Into Cash Reviews

• S

  SARAH H
  5

  Doris i think is her name at check into cash but she is a very very nice generous caring woman. She is very patient and will help you getting a loan if possible. I highly highly recommend her to everyone. Go speak to her and she will definitely help you out. Her customer service is incredible I appreciated her!!!

  Response from the owner

  Thank you for your support and placing your confidence in us. Your business is much appreciated, and we’ll do our very best to continue meeting your financial needs. Thank you!

• C

  Charles Francis
  5

  I highly recommend this Check Into Cash Store. The staff is very friendly and and good customer service is high on their priority list. I ran into a short delay regarding a payback, life happens, however, I spoke with 2 representatives about it, they were very sympathetic and worked with me. The district manager, Amber was awesome.

  Response from the owner

  Thank you for your support and placing your confidence in us Charles. Your business is much appreciated, and we’ll do our very best to continue meeting your financial needs. Thank you!

• R

  Robin Lewis
  5

  I visited the burlington Iowa location and I was waited on by a representative by the name of Jenifer she's from the Fort Madison store,she was the best at everything she helped me with she has the best customer service I've seen in a long time check into cash is lucky to have her on their team! Thank you for everything Jenifer,from Robin Lewis!

  Response from the owner

  We truly appreciate the time you took to share this experience. It really is reflective of our mission, vision and values at Check into Cash. We want every customer to have an experience that leaves them this happy every time. Thank you for Choosing Check into Cash! We hope our Superior customer service keeps you coming back.

• S

  Simeon Mcneal
  5

  I visited the Burlington office an a wonderful representative by the name of Ms borris brown was so helpful an understanding she made me not feel bad about needing a loan an she was very helpful an nice such a wonderful person

  Response from the owner

  Thank you for your business. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

• A

  Anthony Franklin
  1

  When I went in to see what services were offered, the door was locked, so I looked in the window and the lady was sitting in the back on the floor. I had trouble finding the location as it came up as Western Union. When I was finally able to enter the lady was rude and stated that it was the Western Union site and that the owner had bought the services but never updated the information online. And it was Check Into Cash and not Western Union according to her. She asked me if I was going to do business or just fishing for information; at this point the phone rang which she answered without speaking anymore to me. She gave her name as Joan or Joann. I will never do any business with her or this company.

• T

  Trinity Andries
  1

  My initial in store experience was okay, the clerk was friendly and informative. It cost me $150 to cash my check, but whatever. The clerk informed me that the majority of the check had to be put on a card, but that I needn't worry, it would work just as a debit card does and I could shop online as well. They also informed me that there was a convenient downloadable app to monitor my balance. However, in nearly every transaction I've tried with the card I've had trouble getting it to run and it has declined on EVERY online purchase I've made (with a decline fee), and that convenient downloadable app will not accept my credentials and let me log in, even though I've double checked and know they're right. Naturally, I stopped back in to the store to work out these problems and was told "Oh, I'm sorry, we can't help you now; you'll have to call the 1-800 number." Really?? I cannot in good faith recommend this business for cashing checks. You're better off stopping in at the bank of your choice and opening a new account.

• M

  Melody Lynn
  2

  I went in about 6-7 weeks ago and was told RIGHT OFF (upon hearing I get paid once monthly) that she couldn't give me a loan until the 3rd. (My pay day) Well, the whole premise for a 'pay day loan' is to get the loan BEFORE payday' Today, I couldn't get a loan because my credit score was 392!!! Whaat?? No, it is not! No idea what this particular employees problem is-I am being discriminated against! I plan on checking into this further up the chain than Burlington, IA!!

  Response from the owner

  Thank you for sharing your feedback. We apologize for the troubles and frustration you experienced, and your feedback will help us resolve the problem and avoid it in the future. We would love to talk to you further about your experience and encourage you to call us at 1-800-504-9101 with any questions you may have.

• H

  Holli
  5

  The manager at Check into Cash was so very friendly, she handles transactions efficiently and has a great attitude at work. This location is very helpful each time I go in!!!

• B

  Bipolar Nene
  1

  Went For A Loan And Was Told My Credit Was a 440 And On Credit Karma It’s Well Over 500 On Equifax And Over 600 TransUnion And The Lady Who Was Helpin Was Inpatient And Rude

  Response from the owner

  Thank you for your feedback. At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. To discuss your concerns personally, please call us at 1-800-504-9101.

• A

  Amber Breuer
  1

  Went there one time and the manager was very unprofessional. She used the N-word and various other cuss words. She was very rude and I will not be returning.

  Response from the owner

  Thank you for sharing your feedback. At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally and will be contacting you. In the interim, please feel free to contact us directly at 1-800-504-9101 or email [email protected].