Check Into Cash S 11th St, Niles

Check Into Cash Reviews

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  Shonta Perry
  5

  The young lady who works here was so nice and easy to work with. She kept a smile on her face the whole time, while helping me. Furthermore, she knew I was coming in at the last minute and she waited on me...now that's customer service.

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

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  Tiffany Kabowski
  1

  This is the most unprofessional place ive ever seen. I will be making a call to corporate office tmr morning. My husband and I went in on saturday 20 min before close. We filled out all applications needed. We were approved and ready for our loan. The lady behind the counter first called someone else ahead of us while holding our loan papers to sign. After that she went and locked the door as they were closing. As we were signing papers for the loan a gentleman came to the door which was already locked she proceeded to let this gentleman in when we handed her signed loan papers she says im sorry i have to shred these you will have to come in monday i have to cash this gentlemans check and will not have enough funds for your loan. Well thank you mam for taking 2 people ahead of me. And allowing a person in after you were closed and allowing a customer who had been in your store filled out and went thru your whole process to walk out without funds. And when my husband said something about it she said we have to take care of our current customers.....After the door is locked and when u have loan papers in your hand this is how u treat new customers? Enjoy your current customers because with that kind of customer servuce i bet u dont get many more.

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  Mickie Leichtman
  1

  Waited 25 minutes in line with one person in front of me doing a loan Amber the cashier says if you're cashing a check w close in minutes I don't have cash to cash your check out time to goto the bank....... Could of went on portage to cash my check. Never go there

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  Michelle
  5

  I'm a frequent customer & have had NO problems with the staff or any loans I've gotten there. Always treated with respect & the service reps were very friendly & helpful.

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  sam garvin
  5

  I do apologize if I mistake the name I believe her name was sherri she was a wonderful lady and even though I frustrated her by coming in right before they close she still managed to stay calm and had outstanding bedside manners and was pleasant to do business with I would like to thank her very much for making my week a lot easier than it has been.

  Response from the owner

  Thank you so much for your kind words, Sam. We really appreciate you taking the time out to share your experience with us. Cheers, Check Into Cash

• D

  Deborah Douglas
  2

  They need more help especially on Fridays waiting for 45 minutes is ridiculous

  Response from the owner

  Thank you for your feedback. At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. To discuss your concerns personally, please call us at 1-800-504-9101.

• M

  Michelle
  4

  This place likes to remind you about payment towards last minute of the day. I think they should call at the beginning of the day and ask about payment.

  Response from the owner

  Thank you for your feedback Michelle! It’s what keeps us improving. Your continued trust in our services and suggestions are a vital part of our growth. And for that, we are grateful. We look forward to serving you for years to come.

• A

  Ashlee Attwood
  5

  This is a great place to go to get payday loans. Friendly and informative staff. And the management is awesome! Would definitely recommend.

• A

  Antoine Love
  5

  This place has great customer care and the two ladies that Work there are very kind and sweet

  Response from the owner

  Thank you Antoine Love! We value your trust and confidence in Check Into Cash and appreciate your feedback. We look forward to serving you for many years to come.

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  Stefen Pacheco
  5

  Good people. Never had a problem. Good place to get a payday advance.