Check City W Broad St, Richmond

Check City Reviews

• S

  Sean Stewart
  5

  Elizabeth is really outstanding. She went above and beyond to help me with paper work needed and everything to get a loan. Wish I knew about this place a long time ago! Great people.

  Response from the owner

  Hello Sean, thank you so much for your 5-star review! We will share this with Elizabeth and the store team to let them know to keep up the amazing work.

• V

  Virginia Thornton
  1

  I called in to find out if I had a balance. Before the lady put me on hold she said why they keep calling. The other lady in the back ground said who and she said people. I work in customer service they lost my business at this location.

• T

  Tracy Colletta
  5

  I went to this Check City location because it was on my way home. The first time, I went there because I needed to cash two large checks (over $4,000), I didn't have a bank account and I needed the money immediately to pay overdue bills. I was panicking about losing electricity, my cell phone, being kicked out of my home. The people at this location were AWESOME!!! They were knowledgeable, they took the time to make sure I had everything I needed, including a MasterCard debit card to pay bills online, to buy grocercies, etc. They even made sure that the debit card had the lowest fees in Richmond for depositing money. They were PATIENT, KIND and HONEST. THESE PEOPLE ARE THE BEST!!! I wouldn't go anywhere else for check cashing services, especially to cash and deposit large checks (over $5,000). Thank you Check City employees at the 6001 W. Broad location. You were, and still are, the best in the business. YOU CARE ABOUT YOUR CUSTOMERS!!!!!

• I

  Ian Walsh
  1

  Had to fill out a loan application to cash a check. Don't waste your time here. Wal-Mart, Kroger, any grocery store will give you better service at a better price, without all the hassle.

• Q

  Queenkat Jammy
  1

  I had a bad experience and I was not a happy customer. I'm going through what you called a "crisis". I decided to get a loan. I had received all my information like I was told over the phone. I told by this lady that I needed the other half of what was attached to my check. Soooo,,Eventually I did that & came back. Then told I was not qualified for whatever reason. If this was sooo much back n fourth then dont waist my time. If your on the phone with a customer give them the accurate information without the b.s. Seriously, waist people time when things are not told with simple & accurate information.

• B

  Brenda Phelon
  5

  I have been dealing with this location for the last few years and I have never been disappointed with the service. The staff is friendly and always has a smile for each customer. I will continue to use this location in the future.

• T

  TaWanda King
  5

  Love check city there's not a location that I have went to where they weren't nice and willing to help. Always can get a laugh and speedy service.

• K

  Kishona Collins
  5

  I love this location great customer service and the employees are awesome

• W

  William Suber
  5

  Had no problem with this branch been dealing with this branch for seven years I give it a score from 1 to 10 a ten

• Y

  York ish
  5

  Great customer service. Fast and easy :)