Chase Bank Monterey Rd, Morgan Hill

Chase Bank Reviews

• J

  Joyce Teskey
  1

  impossible to speak with anyone in the branch , you get routed to customer service and wait on hold for up to 50 minutes . My advise bank elsewhere ! Too many other Morgan Hill Banks welcome your business .

• l

  liz
  2

  The people in the front who deposit checks need to work on their friendliness towards their clients. One of the ladies seemed rude and just impatient. I suggest that employed people at the bank be friendlier and a people person. If you're impatient, I'm not going to enjoy coming and no one's going to want to deal with their attitude.

• L

  Leslie Gunterson
  2

  Corporate is a nightmare.. staff tries to help, but their hands are tied, due to policies of corporate.

• K

  Kalid Cabrera
  4

  Giving 4/5 starts because I had a bad experience with one of the ATMs, BUT their staff gets 5/5 stars. Specially a teller named Lihn (I apologize if I spelled that wrong), who was very understanding of the problem I had with the ATM, very apologetic, and was extremely courteous. The ATM allowed me to make a withdrawal but did not dispense the cash. So, I had to file a claim and wait a week or so to be compensated. However, Lihn was super helpful on my next visit, she even remembered the ATM issue a week after and asked about it to follow up and make sure my issue had been resolved. More staff should be as courteous and helpful as her.

• M

  Monica S
  2

  The very few times a year I need to go inside this bank it’s always closed! Please provide why it’s closed and can you post it on all web searches!

• J

  Jake E
  5

  Needed to withdraw $5000 from Chase Liquid for down payment on car purchase. Another branch set up the acct but never advised of the $3000 daily limit. The Branch Mgr Alexandra was able to work miracles. So grateful for her wonderful service!

• K

  Kimmie Pullen
  5

  I've been with this branch since they took over WaMu. The gang here is terrific, they strive on 100% client satisfaction and deliver every time! Alexandra, Marion.. everyone there.. always looking out for my best interests whether it's for personal or business banking!

• E

  Elliot Goldinger
  4

  Either the listed phone number is wrong, or this location is not good at answering their phones. EDIT: Despite poor phone answering, I was very satisfied with my in-person visit. Great customer service.

• T

  Tom Duggan IV - Realtor
  5

  Always a good time and food

• H

  Hardik Khunt
  4

  Very nice staff. Would recommend avoiding rush hours!!