Chase Bank Donner Pass Rd, Truckee

Chase Bank Reviews

• J

  Jessica L
  1

  Horrible service! I walked in at 4:30pm to open up a bank account and a lady with pink hair, Stephanie Hall said it takes about an hour that she would need to schedule me. (We all know it does not take an hour to open up a bank account.) I told her I have a job and have limited time. I had left work early to open up this bank account. She was very rude and dry and directed me to do it online. Clearly, this lady has no customer service skills and had no intention to do her job. Chase retrain your staff. I will also be calling corporate. She was so unprofessional.

• A

  Anthony Rimac
  5

  Great location! Sharona was incredibly helpful fixing a slight snafu with my account. Quick, efficient, and very professional. Thanks team!

• T

  Terra Krieger
  5

  Stephanie was so helpful and I was able to get all accounts in order so quickly. Thank you!

• S

  Scott Ryan
  5

  This is the place to go if you desire personal service and helpful solutions for your banking needs.

• H

  Hugo Hernandez
  1

  Don’t go to this bank , the Wells Fargo make accounts for you whit out your permission , but in chase the people who work there are so stupid ,