Chase Bank W Huntington Dr, Arcadia

Chase Bank Reviews

• C

  Cici Micu
  1

  They don't want to pay out my money and giving bogus reasons. Then, they even lock my account for no reason. Is it safe to keep money in the bank? They don't have money because they invest it? I had to go to another branch and they fixed it there. However, I know the management and supervisors somewhere in the main branch on the other side of the phone line were the culprit.

• J

  Joshua Wu
  5

  Steven Lo stationed at the entrance today was absolutely professional and incredible! I came in with a situation at hand that I didn't know to deal with and explained it to Steven, he was extremely helpful and let me know how to handle it. Also the tellers were very friendly as well! Definitely will come again, thank you guys again for the great experience!

• D

  Dong Zhang
  1

  Bring my little girl to change coins to bills, the teller refused to do it. Say we will hold up a line that doesn't exist.

• J

  Joshua Wille
  2

  I used this bank for a yeah and switched to Wells Fargo and I'm way happier. Just remembering how bad this place is. There's about ten people in line and almost ten people working in the main room but only one register is open. I just walked into Wells Fargo got a money order and walked out. And I always have to stand and wait at chase.

• à

  à ż
  1

  I’d give negative 5 if I could. I went to the branch twice and asked them to close my business checking and credit card accounts. They confirmed that they closed the accounts and a few months later I got the bill all racked up from overdue bills from $3 left over which I was told they made the payment from my checking account before closing.

• J

  Junxiu Wang
  3

  I requested a new card last month here, and didn’t receive it, when I checked with another staff today, she told me the card was not sent out. I think stuff should be more patient, careful, and competent. The stuff who is patient really helps me a lot, although I experienced the inconvenience.

• C

  Carolina Forni
  1

  Chase is a huge contributor to our climate crisis. They invest in fossil fuels = dirty energy and can and must invest in our planets future. STOP THE MONEY PIPELINE. Please invest in green energy and fund our future. #takeoverchase #stopthemoneypipeline

• R

  Ruth Sterner
  5

  its been my bank for many long years.The tellers and bankers are gracious courteous and helpful.Love it there!!!!!!

• S

  Submit Express
  3

  I don't like that they reduced their hours to close at 4 or 5. At least some locations should close at 6.

• H

  Humberto Flores
  1

  They Are nice People And the service Its Great