Chartway Credit Union W Red Cliffs Dr, Washington

Chartway Credit Union Reviews

• S

  Southern Utah lady
  1

  Making a payment on a loan is extremely difficult. Automated system says speak or enter information. So I enter my information in, system says "I can't hear you"! Omg it is soooo frustrating not being able to pay for loan on the website and over the phone that alone will most definitely make me go elsewhere with better rates!

• S

  Sher Buckland-Kennedy
  1

  To make a payment for a loan is annoying. You can't make a payment online or the app. Also, when you call to make a payment it says to enter your information, when you do it says, "I can't hear you"! What a joke, please fix this asap. Making a payment should be easy!!! Right?

  Response from the owner

  We appreciate your membership and would value the opportunity to speak with you about this issue. Can you please send an email to [email protected] with your contact information? Thank you again for your membership - we look forward to speaking with you once we've received your contact information!

• B

  Brad Chandler
  5

  I use this Branch regularly for my day to day banking they are always very helpful and friendly! I can do allot of my banking online, video banking and through mobile banking, But when I have to go into a branch these guys are great

  Response from the owner

  Thank you for this review of our Red Cliffs branch and our Online & Mobile Banking services. We're thrilled to hear you're enjoying the 24/7 convenience of our digital services and benefiting from great service from our Red Cliffs team. We appreciate the opportunity to help members like you thrive financially and look forward to serving you again soon!

• I

  Inday
  5

  I'm not from Utah I drove all the way here from Phoenix. Mr. Carson Syme help me what i needed to be done. He is a very nice and friendly person. Thank you very much for your help. Need more people like you . God bless.😊

  Response from the owner

  Thank you for your valued membership and this five-star review of our Carson. Our team members love being able to make a meaningful difference & helping members like you thrive financially. We look forward to serving you again soon!

• S

  Shane
  1

  Applied for a mortgage and was not approved when my credit score is perfect, my income is great, but the real reason is because I am self-employed. They did not treat me with respect and they always seemed to be annoyed when I dropped off documentation that they needed. I went to deseret first credit Union and they approve me with no issues. I would not recommend this company

  Response from the owner

  Hi Shane – We're disappointed to hear this and would like to learn more about your experience with us. If you could send your contact info to [email protected], our team will be in touch.

• J

  Jeff L. Anglesey (MacGyver)
  5

  Best Credit Union ever! They really take care of their customers! The employees are are very helpful, at both the Hurricane branch and the Washington City branch! They offer many services related to money, check cashing, deposits, etc. 😊👍

  Response from the owner

  We're so glad to hear you had a great experience with us, Jeff! We value your membership and look forward to serving you again soon.

• A

  Austin McDermott
  5

  I’ve banked here for years and they are always very helpful and professional.

  Response from the owner

  Thank you for your valued membership and this review of our Red Cliffs branch. Our team members love being able to make a meaningful difference & helping members like you thrive financially. We look forward to serving you again soon!

• j

  james johnson
  1

  Since Southwest was bought out by Chartway...they have cared less about people that bank with them. Switching to Bank of America. They care more about scammers than you.

  Response from the owner

  Hi James – We're disappointed to hear this. If you could please send your contact information to [email protected], we'd like to reach out to learn more about your experience with us.

• J

  Jade Strong
  5

  Always really nice to me and understanding