Charter Oak Federal Credit Union Boston Post Rd, Waterford

Charter Oak Federal Credit Union Reviews

• E

  Erienne Tenaglia
  5

  They made getting our mortgage a quick and easy process, which from what I hear, is not that common haha. Also, they definitely have the best rates in our area, and locking the rate was very simple as well! Our attorney told us she loves using Charter Oak because their closing binder is very short, and she was definitely correct. We were done with all the paperwork on our closing day in less than 10 minutes. It was great!

  Response from the owner

  Erienne, we are so happy to hear you had a great mortgage experience. Thank you for your kind words and we look forward to assisting you with any of your financial needs in the future.

• J

  Joey Stefano
  5

  I’ve been banking with charter oak probably around 8 years or so, Meghan and crew are very personable and go above and beyond EVERY.SINGLE. TIME! I’ve probably convinced 15 or so people to bank with the Boston post rd branch because my own experiences have been outstanding. Keep up the good work and thank you for all you do.

  Response from the owner

  That's great to hear, thank you for your membership!

• D

  Don C
  5

  I have and will continue to highly recommend COFCU to my friends and family for home loans. Sharon D and Sandy M were fantastic. I’ve refinanced many times (mostly online) this is one of the smoothest experiences ever. Rates are great too. I have a colleague that still thanks me for recommending them to her.

  Response from the owner

  Thank you for recommending us to your friends and family! We will pass on your kind words to Sharon and Sandy.

• T

  Todd Reisch
  5

  I have been doing business with charter oak over 10 years.had a couple auto loans.and just refinanced my house. They always make the process very simple and easy. It’s nice to get a business newsletter to see what charter Oak has to offer. Things that you don’t receive from my bank

  Response from the owner

  Thank you, Todd for being a loyal member and your kind words!

• L

  Lisa N
  5

  Just remortgaged with Charter Oak. They were very responsive and made the process much easier than a large mortgage company that we had previously used. Great to use a Credit Union instead of a large corporate Bank where you are nothing more than a number.

  Response from the owner

  Thank you for refinancing with us!

• S

  Samantha Round
  5

  I can't say enough good about the tellers at this branch. Always so helpful and go above and beyond for their members. Wouldn't bank anywhere else!

  Response from the owner

  That's great to hear, thank you for your membership!

• P

  Pamela Gessner
  5

  I love how quickly I can move through the drive up when doing my banking. I no longer live in the area but always appreciate the friendliness!

  Response from the owner

  Thank you for continuing to visit, Pamela.

• S

  Steve Denoyelle
  5

  Refi was quick, easy and inexpensive while being 95% remote.

  Response from the owner

  Thank you, Steve! So happy we could help you with your refi. Thank you for your membership!

• l

  lamont muller
  1

  This Bank has the worst customer response time for their drive thru service. You'll wait 20-30 minutes on average days. Terrible banking experience. And this is based on years not 1 time situation. Slowest Charter oak in the area

• R

  Robert michel
  5

  Great People and it's people that make the difference. Also, great checking and savings programs.

  Response from the owner

  Thank you for your kind words, Robert. Thank you for your membership!