Charles Schwab S University Dr, Plantation

Charles Schwab Reviews

• C

  Charles Barkley
  1

  At dealership buying a car and needed to see if the branch would do a cashiers check. I called and the plantation office in middle of the day was unable to take the call so was transferred to National number. The agent then transferred me again without completing the task.. called back after going through all the prompts and finally reached someone I asked the question they said they’d check and place me on a brief hold and 10 minutes later still hadn’t come back.

• A

  Alejandro Mayer
  1

  Not sure what they do all day there. Advisors looking dashing but not busy and unable to answer my questions after 30+ years as a faithful investor. Too bad, I prefer the robots... The story continues. November 18 went to the branch to ask why my checks were bouncing when I had 13K available and requested credit for the penalties incurred. They couldn't give a reason and promised to call me with the answer but they never did... Called yesterday to close my investors checking account!

  Response from the owner

  Hi Alejandro. Thanks for letting us know. We’ll share your feedback with the Plantation branch manager. For immediate assistance, please contact us at 800-435-4000.

• S

  Steve Breitkreuz
  2

  Poor service. Ended up using another broker.

• c

  carlos benamu
  5

  WE WENT YESTERDAY AND IF IT WEREN'T FOR PREETI KANTETI WE WOULD HAVE NOT BEEN ABLE TO RESOLVE OUR ISSUES. HAT SEEMED TO BE A VERY COMPLICATED ISSUE, WAS AN EASY FIX FOR HER. INCREDIBLE CUSTOMER SERVICE AND VERY PROFESSIONAL. AN IMMENSE THANK YOU.

• R

  Ralph Gentile
  5

  long term customer. they provide all things around financial and investing. highly recommend and with 0 cost trades a no brainer

• N

  Natalia Vesga
  2

  Unresponsive Financial Advisors that don't match the exceptional Customer Service reputation of Charles Schwab.

  Response from the owner

  Sorry to hear about your poor experience. Please give us a call at 800-435-4000—we would like a chance to try and assist with resolving the issues you have had with us.

• J

  Jeff O
  1

  same thing - can't get anyone to pick up the phone or call me back

  Response from the owner

  Hi Jeffrey. We’re sorry to hear this. For immediate support and appointments you can give our customer support number a call anytime at 800-435-4000.

• P

  Paul Motes
  2

  No one ever answer phone they say they will call they don't go there no customers and they cant see you HORRIBLE customer service unresponsive

  Response from the owner

  Hi Paul. We’re sorry to hear this. For immediate support and appointments you can give our customer support number a call anytime at 800-435-4000.