Central Bank S National Ave, Springfield

Central Bank Reviews

• D

  Darian Trimble
  4

  Since moving to Missouri and needing a local bank i chose to go with Central. Its been a bit bumpy in areas as far as the technology goes but the people at the S National location and the customer service line have been some of the nicest most helpful people ive ever dealth with when it comes to banking. This is my first bank experience as ive always used military credit unions prior to this and they have made the transition easy and always have been able to answer questions efficiently and easily. Very knowledgeable staff who are kind and actually care about their clients.

  Response from the owner

  Darian, thank you for your note. We love hearing about the positive interactions our customers have with our staff. I will be sure to share this with the South National team and their management.

• H

  Harold Nester
  5

  I have been using Central Bank of the Ozarks for more than 15 years. Both for my business and my personal accounts. I have never been disappointed in their service, and in most cases they go above and beyond to help me with all banking needs. From personal loans, business loans, lines of credit, wires,,,,,I could go on for another paragraph. The staff where I do my banking is at Walnut Lawn and National. All of the staff are exemplary. Professional in ever regard. Terri Choate the Vice President at this branch is truly a model for the banking industry. All of those she supervises are just great. I must also give thanks to John Cunningham who made our PPP loan process much easier than expected. Thank you Central Bank for years of wonderful service.

  Response from the owner

  Harold, thank you for your continued business and for your kind words! We love hearing this and will be sure to share your positive review with our team.

• B

  Baylor Brase
  5

  This has to be the best location ever! Absolutely adore all the employees here! They have always been so helpful, and are so sweet when you come here by. Amanda, Maria and, Fanny are the best! Thank you for always making me feel welcomed!

  Response from the owner

  Thank you for the review, Baylor. We are happy to hear you had a positive experience.

• J

  John Bench
  5

  Amanda, Maria, Fanny and Vincent are the best. They always greet you with a smile and are always courteous, helpful and go out of their way to make sure you are a satisfied customer. Thanks for everything you do.

  Response from the owner

  John, thank you for posting about your customer experience. We appreciate your time and will be sharing your review with the team!

• R

  RICK BARBER
  1

  After my customer service experience on 01-28-2022 at this location I do not recommend to anyone.

• N

  Nick Love
  5

  The tellers at this location are always fast and friendly. My change orders are always ready when I get there and they really make it much easier for me to run my business.

  Response from the owner

  Nick, we love hearing this and will be sure to share your positive review with them!

• M

  Melanie N.
  5

  Excellent bank! Scott Mitchell goes above and beyond for his customers, as does his associate Nicole Miller. Highly recommend for any type of lending, very professional, compassionate and helpful in every way.

  Response from the owner

  Thank you for sharing! I will be sure to pass this on to our Mortgage Team.

• B

  Bobby Caton
  5

  I use the drive through sometimes multiple times a week for work. Always treated with respect and I’ve never gotten anything less than great customer service. Highly recommended!

  Response from the owner

  Thank you for the review, Bobby. We are happy to hear you had a positive experience.

• K

  Katie Melia
  5

  My whole family banks here, I’ve been banking here for 15 years. I have no complaints at all, Amanda and Maria are total sweethearts, always eager to help!

  Response from the owner

  Thank you, Katie! We appreciate you sharing your banking experience with us and will pass this on.

• C

  Crystal Smotherman
  5

  The staff is always super friendly and helpful. They always take care of my needs in a timely manner.

  Response from the owner

  Crystal, thank you for sharing! We love hearing positive things about our team and will be sure to share your kind words.