Central Bank W Florissant Ave, St. Louis

Central Bank Reviews

• S

  S. Caldwell I
  5

  Ms. Lanita is so so pleasure 2 work with she is so helpful & pleasant everytime I come into the Bank she actually is one of the Many reasons I drive all the way past others locations cause that person to customer service she's second 2none #I just wanted 2 give her her flowers 💐 now #Ms. Lanita great job!!! Sincerely a HAPPY CUSTOMER Sean C.

  Response from the owner

  Thank you for the review, Sean. We are happy to see you are having a good experience with us.

• C

  Carla Coughlin
  5

  Sharon Johnson was so helpful throughout my refinance. She was incredibly responsive the entire time and worked to get any hiccups or problems resolved quickly and efficiently. I had tried looking to refinance with other lenders, and they weren't interested-likely because my situation might have required them to do a little work. Sharon went the extra mile and made it happen for me. Living on a fixed income, being able to refinance when I did will help me to stay in my home. Thank you Sharon and Central Bank!

  Response from the owner

  Thank you for the review, Carla. We are happy to see you had a good experience.

• T

  T Smith
  5

  I feel honored to be the first to write a review for this location; it is my pleasure to share the experience I had at Central Bank, before my visit I called the Ferguson location and spoke to Brittney, throughout the call Brittney was cordial, patient, respectful and pleasant to speak to. Brittney, took the time out to call a representative, (Tenoria Gayfield), at the Ferguson to inform her that I was coming. Immediately, Mrs. Gayfield recognized me and welcomed me with a smile; not knowing what I have encountered before my visit. I had planned to open a business account with another banking institution prior to my visit. Unfortunately, Ch... did not want my service; maybe, I should have worn my suit and drove a Tesla. They did not offer a welcoming vibe; therefore, I had to leave and start a journey to search for a banking institution that will value their customers on every level. I found that at Central Bank; Mrs. Tenoria Gayfield took really good care of me; despite of the changes we are experiencing all over the world, Mrs. Gayfield helped me to complete one of my steps to success, rather she know it or not, she was part of a change in my today, I'm praying that God bless all that work hard to make a difference.

  Response from the owner

  Thank you for the review! We are happy to hear you had a positive experience at our Ferguson location.

• C

  Charles Ewing
  5

  Mrs. Tenoria, Helped me so much she was very nice I can in with my mom & she helped me so much. I recommend her to anyone. The process was nice and easy. Thank you!

  Response from the owner

  Thank you for the review, Charles. We are happy to see you had a good experience.

• L

  Leon Watkins
  5

  I had a great experience with Mrs.Gayfield she a wonderful woman and real sweet I really appreciate my time with her 😊

  Response from the owner

  Hi Leon! Thank you for the review. We are happy to see you had a good experience.

• T

  TheMama90 !!
  5

  Everyone is always so nice at this location and I’m always greeted as soon as I walk through the door. Nadia has helped me on occasion and is always patient.

  Response from the owner

  Thank you for the review. We are happy to see you are having a good experience with us.

• R

  Rachel Stroud
  5

  I have had the best experience ever with Mrs. Tenoria Y. Gayfield. She went above and beyond to help set up my business account and make sure I understand everything I need to know about it. Time went passed so fast because she was so professional. I will recommend friends and family to this bank because of the service she provided. ♥️♥️

• R

  Reginald Shelton
  5

  Mrs. Lanita is wonderful caring person with a smile every time I see her ❤️ 😍 💕 💗 ☺️ ♥️

  Response from the owner

  Thank you for the review, Reginald. We are happy to hear you had a positive experience.

• C

  Cameron King
  5

  I love this branch. Everytime i come in the staff is so friendly and helpful, even the security guard is on duty is welcoming. I feel safe and secure knowing that they have someone working security and I'm never inside the branch for a long time. They operate very proficiently. The branch manager Brittany always speaks and delivery service with a smile.

• M

  M. Brice
  5

  I've been with this bank since 2012. I've never...had a problem. They have always been very consistant for me. The app makes banking easy for me. Every time i have called customer service about anything, they've been really great at breaking down the answers for me. I've recommended this bank to others.