Centennial Bank S Pine St, Cabot

Centennial Bank Reviews

• A

  Aaron Runyon
  5

  I have never been in this building, typically I go to Beebe. I currently live out of state. I keep Centennial Bank as my bank even though I’m hours away from the nearest one because of its customer service. Deanna, forgive me about spelling, answered the phone for me at 6:50, helped me order checks, told me I ended up having an account that got free checks, and even gave me the common courtesy of an actual conversation as if I wasn’t keeping her over. Thank you very much and I very much recommend Centennial Bank to anyone, and as a poor college student who doesn’t have much money to lose, I trust this bank with it.

• S

  Sarah Dague
  1

  Can’t get ahold of anyone over the phone. They are supposed to have a call center but no one answers. I’ve been on hold for 30 min and it keeps telling me estimated 8min wait time. They put holds on your debit cards with no call or notice. I made two purchases online and they shut it off. Horrible customer service and communication!

  Response from the owner

  Hi Sarah, Centennial Bank strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Centennial Bank. Feel free to contact us with any further concerns at https://www.my100bank.com/#get-in-touch.

• J

  Joe Duncan
  5

  I banked with Centennial for the 5 years we were in Cabot and they were always friendly and helpful.

  Response from the owner

  Thanks Joe!

• M

  Mike Harmon
  2

  Very greedy practices here. What bank cannot even offer its depositors a free cheep o ink pen.

  Response from the owner

  Hi Mike, we apologize for your experience. We are surprised about the pen situation.