Centennial Bank AR, Mayflower

Centennial Bank Reviews

• G

  Gavin Tillery
  5

  The woman who assisted me at the window tonight was very friendly and so considerate. She even broke my bills perfectly without me even asking. Best bank experience ever! I was thinking about leaving centennial bank because of the service at the Maumelle Location but this branch has definitely got it right.

  Response from the owner

  Gavin, thank you for the wonderful review. We put a priority on customer experiences and satisfaction. We are pleased to hear you had an awesome experience at one branch, but we hate to hear that you had a frustrating experience at another branch. We invite you to contact us at https://www.my100bank.com/#get-in-touch, so we may discuss your specific personal experiences at Centennial Bank. Thank you again for your kind words, and we look forward to seeing you again soon.

• k

  kathi clevenger
  1

  Been with them 15 yr. Was happy til Tina left and they hired rude nasty ppl who told u something different w every question. I'm done and plan to close out both of my accounts.

  Response from the owner

  Centennial Bank strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Centennial Bank. Feel free to contact us with any further concerns at https://www.my100bank.com/#get-in-touch.

• L

  Linda Butler
  1

  The greatest upper management, yes folks they have lost their stars with me. Too many mistakes made by employees when it comes to putting hard earned cash into someone else's account. I get upset when that happens. Sorry Tina!

  Response from the owner

  We apologize for the inconvenience. If you aren't already using mobile deposit it might be a route to look into if you have the mobile app. Thanks.

• G

  Greg Dalton
  2

  Been in here to get change a couple of times. The tellers are always friendly. The ATM sucks, seems to always be down when I need to use it.

  Response from the owner

  Thank you for your rating and review. We are working on the ATM issue.