First Service Bank United Dr, Conway

First Service Bank Reviews

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  Jenny H
  5

  If you need a CONSTRUCTION loan this is your bank!!! Best LTV in the state. Awesome mortgage team!

  Response from the owner

  Jenny H, thank you for your review. Your opinion is important to us. Our team is honored that we are able to partner with you for your banking needs. Let us know how we can serve you in the future

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  Sharise Shaw
  5

  Dawn Johnson was very helpful when we decided to get a personal loan. She was patient and thorough when offering options that best met our needs. My husband and I will definitely come to First Service Bank and Dawn Johnson for our future lending needs.

  Response from the owner

  Sharise, thank you for your review. Your opinion is important to us. Our team is honored that we are able to partner with you for your banking needs. Let us know how we can serve you in the future!

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  Maryann Strange
  5

  At a time of uncertain times and businesses suffering - Dawn at First Service Bank took excellent care of me and my business YGFBFKitchen Mobile Food & Catering LLC. I applied with my current bank for the PPP program through the SBA and I heard crickets! Saw an ad on Facebook that First Service Bank was helping members and non-members secure funding I quickly contacted the bank. They answered and was very polite! The rep transferred me to Dawn and she quickly went to action. She took all my information and when the time came for my information to be submitted she quickly acted. It is such a scary time for small businesses and with big banks only focusing on bigger small businesses - I am so appreciative and grateful Dawn at First Service Bank was there to help me try to get back to normal! Im so pleased at how they treated me as a non member that I will definitely be transferring all my business over to First Service Bank!

  Response from the owner

  Maryann, thank you for your review. Your opinion is important to us. Our team is honored that we are able to partner with you for your banking needs. Let us know how we can serve you in the future!

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  Stephen Ardeneaux
  5

  We have been with FSB with our banking since 2012. The customer care experience is exceptional!! Our business banking has never been easier than. With them as our bank. Dawn has been incredible with helping our business continue its success during this Covid19 pandemic.

  Response from the owner

  Stephen, thank you for your review. Your opinion is important to us. Our team is honored that we are able to partner with you for your banking needs. Let us know how we can serve you in the future!

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  Joan Shofner
  5

  We have been First Service Bank customers for several years. They are professional, friendly, customer oriented and are a genuine pleasure to work with. I highly recommend the First Service team!

  Response from the owner

  Joan, thank you for your review. Your opinion is important to us. Our team is honored that we are able to partner with you for your banking needs. Let us know how we can serve you in the future!

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  Daniel Byrd
  5

  Dawn and the first service bank staff are awesome!! They always take care of us. Wether Business or personal this is honestly a great bank!!!! The facilities are always clean and the staff are always friendly and informative.

  Response from the owner

  Daniel, thank you for your review. Your opinion is important to us. Our team is honored that we are able to partner with you for your banking needs. Let us know how we can serve you in the future!

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  Kyle Turner
  5

  Everyone is extremely helpful and nice. Customer service is excellent in every aspect from the tellers, new accounts, and all of the lending team. I would highly recommend them for any service.

  Response from the owner

  Kyle, thank you for your review. Your opinion is important to us. Our team is honored that we are able to partner with you for your banking needs. Let us know how we can serve you in the future!

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  Jennifer Raby
  5

  First Service Bank has provided great service and advice to us in all phases through the process of opening our small business, 5R Custom Meats. Thank you First Service!

  Response from the owner

  Jennifer, thank you for your review. Your opinion is important to us. Our team is honored that we are able to partner with you for your banking needs. Let us know how we can serve you in the future!

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  Lyndsie Grigler
  1

  HORRIBLE customer service. The women working in this branch are rude for absolutely no reason. Tried to ask several different questions about the account and she acted like she just could not help me. So much so that I left and drove all the way to greenbrier. The women in greenbrier are very nice and helpful and I had no issues. If I had to deal with the people at this branch everyday, I would close my account.

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  Pam McDowell
  5

  Extremely efficient and polite. Returned emails/phone calls immediately and talked through the process. Couldn't have done it without Dawn.

  Response from the owner

  Pam, thank you for your review. Your opinion is important to us. Our team is honored that we are able to partner with you for your banking needs. Let us know how we can serve you in the future!