Celebrity Home Loans - South Florida N Hwy, Jupiter

Celebrity Home Loans - South Florida Reviews

• A

  ANGELA STALEY
  5

  Kevin Roy with Celebrity Home Loans - South Florida is top notch! We would not use anyone else. Kevin kept us informed the entire process and put our minds at ease every step of the way. No surprises and no fluff. So thankful to have him to guide and maneuver the process in the refinancing of our home.

  Response from the owner

  Thank you for your kind review! We are happy Kevin was able to guide you through the process !

• S

  Steven Cormier
  2

  The home buying experience was horrible for me. The communication from my loans officer was horrible. We almost did not close. Even after multiple calls to Vinny nothing was resolved. We closed 4 weeks after initial closing date. No one seemed to care within this company. Then when wrapping up everything was urgency we need now. Rita kept trying to blame all delays on us. Not to mention we weren't given homeloan options at all. Everything was decided by them. I would not do business with them again.

  Response from the owner

  Steven , kindly re direct this review to the appropriate office Which was Driscoll Mortgage TeamBoca Raton office. . You left this review for the Jupiter office of Celebrity Home Loans which is not the office your transaction was closed through. these reviews impact the loan officers diligently working their files and as you can see all have left 5 star reviews. While i am sorry you didnt have a great experience working with Rita , this was left for the incorrect office. . Kindly remove when you have a moment. Thank you

• C

  Craig Temple
  2

  Unfortunately, I am compelled to provide Celebrity Home Loans and Vincent Fiordilino with a very low rating as a direct result of very por service and delay in providing Loan Approval, Clear to Close and delayed closing. Although I realize no two closings are alike, the disorganization and inability to meet timelines created nothing short of chaos and aggravation for me as the borrower. Particularly when Vincent refused to answer calls (ie... to busy doing something else) during times when the ciritical dates arrived and the lender was late. As a direct result, I would not recommend anyone to do business with them. The consequence of a lender being late on closing, means I lost my mover, had to rent a U-haul and move my 3 bedroom home myself with friends. Ie.... the consequence of the lender's inability to timely perform, lands squarely on the borrower.

• S

  Seraine P.
  5

  Want an amazing, professional mortgage lender who doesn't make buying a house more overwhelming than it already is? Matt Pfeiffer at Celebrity Home Loans is your guy. He is a superb communicator and makes every step of the way clear. He even sent us weekly video updates addressing us by name, making our experience feel personal. We used his services to purchase both our first and second homes and will continue to recommend him and use him for as long as we live in Florida!

  Response from the owner

  It was our teams pleasure to work with you. Thanks so much

• J

  Jason James
  5

  Matt is by far the best mortgage broker hands down. We've used him twice now and his knowledge and experience are above and beyond. He is always available always has time to answer any questions you have and just makes you feel like his top priority every time you talk with him. I can't recommend him enough to anyone i know looking for a mortgage.

  Response from the owner

  Matt is a great asset to our team. We are very happy everything went well

• G

  Greg Day
  5

  Matt was amazing to work with. His communication throughout the loan process was top notch. He made an excellent decision based on the market saving us a couple thousand dollars. Highly recommend Matt!

  Response from the owner

  Thank you Greg. All the best to you.

• L

  Lisa Fleming
  5

  Very helpful, honest and attentive when working on refinance. Great advocate when working on purchase of home years ago. Had my best interest in mind when working on purchase or refinancing. Highly recommend him for home purchase and refinance.

  Response from the owner

  Thanks very much for your positive review. We are glad Matt and our team were able to assist !! All the best

• L

  Linda Corby
  5

  I highly recommend Matt Pfeiffer to handle your mortgage, both new home and refinance. He, and Celebrity Home Loans are professionals who communicate with on point videos and messaging throughout the process.

  Response from the owner

  Thank you so much Linda it was a pleasure assisting you

• C

  Casey Runner
  5

  Vinny’s service was excellent. He was very knowledgeable, prompt, comforting, and through in his responses to our questions. We were first time home buyers and he made our experience easy and pleasurable. We felt safe and took comfort in knowing he was steering us in the right direction. Thank you Vinny!!

  Response from the owner

  It was my utmost pleasure !! Thanks so much

• B

  Bob Lasky
  5

  I very recently went through the home buying process. As you know It can be a very stressful process especially with the financing. I was ill last year and unable to work for a while so to say the least I did not look 'good on paper'. Vincent went far above what I expected making sure that I got approved and the best deal possible. I dealt with others in the past and compared to Vincent... well.. there is no comparison. Thank you Vincent for being you!!!

  Response from the owner

  Bob it was my pleasure. You were a model client !! Congrats on your new home and all the best for the new year !