Cash Store Bosque Blvd, Waco

Cash Store Reviews

• K

  Kara
  1

  got prequalified for a loan last night, went there today with all of my documents (and extra tbh) said they don’t take offer matters as income - okay fine. I am on unemployment until my first pay check kicks in and they said they take unemployment. Then they said they don’t take pandemic unemployment. Which really doesn’t make any sense. My unemployment is regular unemployment, just an extension of my regular claim (extra weeks) and I would have been able to make my first loan payment next week. the woman who helped me was super nice though. but they should be more clear on their website because I left my new job early to be able to come here in time today and spent money on printing all my documents out.

  Response from the owner

  Thank you for bringing your experience to our attention Lana. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• J

  Jessica Fischetti
  5

  Candace is the sweetest and so helpful ever time I come in there. She needs a raise.

  Response from the owner

  Thank you for your 5-star review, Jessica! We believe that customer service should be a key focus of every company, and we are happy to hear that Candace helped make your experience a great one. Thanks again for doing business with us and have a great day!