Cash Store Sheppard Access Rd, Wichita Falls

Cash Store Reviews

• S

  Salem Winchester
  1

  Was a good experience at first but as time went on it got worse. I lost my job and tried to explain to them I need to pay my bills and can’t afford to make 2+ payments per month anymore and they then proceeded to make my bank account go negative by pulling money out when I told them I don’t have enough. I can’t wait to pay this loan off any way I can because this is too much, my electric is going to get shut off because they won’t at least work with me so I can have my basic necessities and my bills paid. Now they’re expecting me to pay more money after I told them I won’t have it for more than a week. Definitely learned my lesson from getting a loan here!

  Response from the owner

  Salem, we are very sorry to hear you had a less than pleasant experience. We aim to provide the best customer service, and we are sorry to hear that was not the case for you. If you are able, please give us a call at 1-855-279-2205, so we can better understand the nature of your experience.

• J

  Jerrad Gindlesberger
  5

  The clerk at the store is amazing and very kind. I appreciate her very much. The title that I was waiting for in the mail finally arrived.. it took a long time to get. I'm okay with that though, they've been nothing but awesome to me.

  Response from the owner

  Hi Jerrad - thank you so much for the update! We're glad to hear your title arrived and that the store employees have been taking good care of you in the meantime.

• S

  Sam Harris
  1

  Called i couldnt hear them i said my name they hung up. So called back and then when i called back i asked some questions and they hung up on me poor service dont ever use them

  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that customer service should be a key focus of every company and we are disappointed to hear this was not the case with your experience. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• M

  MsAshley Baby
  4

  Super friendly, explains all loans thoroughly so you will choose the right one for you. Always work with me. Interest is a little high but what payday loan place isn't.

  Response from the owner

  Ashley, thank you for the review and your kind words.

• M

  Memy Ramsey
  5

  Love this place! The ladies that work there are very friendly! Elizabeth is amazing!

  Response from the owner

  Thank you so much! What an incredible compliment.

• B

  Beverly Velarde
  5

  The staff are very knowledgeable, helpful, friendly And made my transaction today very pleasent.

  Response from the owner

  Thank you for the review, Beverly. The team will be thrilled to know that you were very happy with their service.