Cash Store S Business Dr, Sheboygan

Cash Store Reviews

• T

  Troy Tate
  1

  Went in to get a loan today, I'm not a new customer just got done paying off a loan using the same card I always do. But the guy working don't know how to do the job because I used this card to get loan and pay off. So I just gave up and won't go back.

• K

  Karen Helsinger
  1

  Went in to make a payment there was one person working and working on a new application which takes her an hour and there were 2 others in before us waiting I do belive to make a payment. They expected us to sit and wait for god knows how long when we have places to be. Not to happy with customer service there they could in the mean time take payments in between doing application or hire more people.

  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• A

  Antoinette Baez
  5

  Definitely a fantastic place! Charita was super helpful and professional. She gave fantastic customer service, talked to us about all we needed to know from payments, to the referral program. She interacted with our son, answered all of hour questions, walked us through every step and never leaving us in the dark, and worked quickly and efficiently. Definitely a perfect place to go when you need cash fast.

  Response from the owner

  Hi Antoinette - thank you for the positive feedback. We firmly believe that good customer service should be the cornerstone of every business and we are very pleased to hear that was the case during your visit with Charita!

• D

  DULCINEA COENS
  5

  Charita is professional and personable and is always so welcoming. Doing business with the ladies in this store couldn't be a better experience! Charita & Kayla are efficient, kind, and knowledgeable when filling us in on all the important info. Business is always quick & easy. We definitely would recommend this business!!!

  Response from the owner

  Thank you very much! We appreciate the kind words about our employees.

• J

  Jenna Moreno-Beyer
  5

  Awesome place to do business.GM at sheboyggan location does his best to keep customers satisfied. I will definitely be returning if needed in the future. I HIGHLY recommend them

  Response from the owner

  Thank you for your 5-star review, Jenna! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!

• B

  Badger State
  5

  I had to get a emergency loan and it was 30 minutes before closing but they were willing to work with me and they were super friendly and fast! Thank you Charita and Kayla for your professionalism and kindness and patience! I highly recommend this place!

  Response from the owner

  Thanks, Zachary! We are very pleased to hear about the great customer service experience you had with Charita and Kayla and we look forward to serving you again in the future.

• K

  Kally Doucette
  5

  I came here seven months pregnant out of desperation between paychecks when I needed the money but didn't have it. It was amazing how fast they helped me & took less than an hour to get me some money. As long as you make sure you have all the documentation they ask for you will definitely get approved! Couldn't be happier with the service they provide & I would highly recommend it for small short term loans!!

  Response from the owner

  Kally, thank you for your review. We will let our team know you enjoyed their service and we are thrilled that we could help you.

• J

  Julie Golding
  5

  Going to a “quick cash store” is never really something you WANT to do. But sometimes life brings you a tough time, or you just need help between paychecks. Whatever your situation is, if you find yourself in need of a service like this- the Cash Store has the best customer service hands down!

  Response from the owner

  Hi Julie - thank you so much for sharing those kind words.

• T

  Tinker Belle
  1

  They don't do electronic payments. When I took out the loan I was told they did payments over the phone if I was not able to come in. The day before payment was do I was giving a courtesy call and I asked again just to be on the safe side and was told "it's fine as long as there is a payment being made". I called to make a payment and now they don't collect payments over the phone. I wish I knew this before hand, so I could of took my business else where

• K

  Kaila Johansen
  4

  Charitas very easy to talk with and gave us an easy and quick loan. I definately plan on returning!

  Response from the owner

  We appreciate your feedback and look forward to serving you again in the future, Kaila!