Casa Ford Montana Ave, El Paso

Casa Ford Reviews

• A

  Alexander Campbell
  4

  The customer service was great!! I got seen almost immediately and they were eager to help. The price was a bit high, but nothing too terrible. Friendly people and good work on the car itself. I recommend them.

• S

  Shyna Boyd
  4

  Jeff was my technician and he was very through and customer service skills were outstanding. EDIT: I took my truck in because my transmission light came on. A week after service it is back on. I am editing my review because I praised Jeff customer service. I called him twice, let 2 voicemails and no call back. I will be there today by 9 and I dont expect to wait long for my car to be looked after I called. Edit 2: Jeff redeemed himself, he went out the way to make sure I was taken care of.

  Response from the owner

  Thank you so much for the positive reviewShyna Boyd, we appreciate your business

• R

  Ruby Sanchez I
  5

  Casa Ford provided my family excellent customer service. They went out of there to make sure my son left the dealership with a new car and he did. Special thanks to Juan and Humberto our sales men.

  Response from the owner

  Thank you Ruby Sanchez I for the awesome review, glad to hear our sales team were able assist you. Congratulations on your new vehicle and welcome to the Casa Family.

• R

  Rich Russell
  5

  We were on the road traveling. We called to get an oil and air filter change, they got us in and out in three hours including the 50 K service! Definitely recommend this dealership!

  Response from the owner

  Hi Rich Russell Thank you for visiting our service department. We're so glad to hear that we were able to take care of you and, most importantly, that it was a great experience. Thank you for your review and your business. We look forward to servicing your vehicle again soon.

• r

  ralph tanner
  4

  Great Experience. However did not receive the repair for the Autostop and Vent issue.

  Response from the owner

  Thank you ralph tanner for your review and for the opportunity to serve you. We're glad to hear that you had a great experience. It seems that we may have missed a key issue during your visit, and we'd like to invite you back in to fisnih the repair. If you could come back in at your convenience so that we can take a look at the auto stop and vent issue, that would be great. In the meantime, thank you for the review and your business.

• E

  Eddie Morales
  5

  Jose was a great sales person! Great attitude and willing to help find you the perfect vehicle. He found exactly what I was looking for and was great with keeping in communication. Also a BIG thank you to Oscar for helping in getting me the best deal available thru financing! Thank you to everybody that was able to help me get out of something I was unhappy with and into a new F150! Best dealership and management you can find. I will definitely be recommending everybody I know to casa ford!

• g

  gene price
  5

  Took my 2011 f250 to the service center here because with the hours im currently working i just don't have the time to fix it myself. Craig and his associates are some of the best diesel technicians i have ever had the pleasure of doing business with. 10 out of 10 would recommend to anyone wanting quality work and awsome customers service to come here.

  Response from the owner

  Thank you so much for the positive reviewgene price, we appreciate your business

• J

  J Sanders
  5

  I have never been so satisfied with a dealer ship before nickolas is the best salesman by far i ever had. I am definitely buying another car here for my son ! I came in for a 2500 had my heart set on it I left with a fully loaded 1500 Dodge Ram (not expected at all but he was so good he convinced me) now I’m saving money on gas and so happy with the purchase ! This dealer ship is so lucky to have nick . Defiantly go see nick!

• E

  Elia Gomez
  5

  Great service! Edgar Salas was so patient and attentive, he made the process of purchasing a vehicle so much easier and not stressful! I will completely 100% recommend him to anyone that is looking for a vehicle! Not to mention finance manager Anthony C he was awesome as well! Thank you!!!

• H

  Hector Garcia
  5

  Parts department is very professional always giving me the best prices in town

  Response from the owner

  Thank you Hector Garcia for the positive review of our parts deparment. We appreciate your business and look forward to seeing you again in the future. Have a great day!