CarHop Auto Sales & Finance S Tacoma Way, Tacoma

CarHop Auto Sales & Finance Reviews

• L

  Luke Grunder
  5

  Great experience with Vino. Fast, easy, and more importantly easy to understand. Had me driving the same day. Would recommend to anyone struggling to get approved with other places.

  Response from the owner

  Hi Luke - We enjoyed helping you find a vehicle that fits your needs. Congrats on your new vehicle and thanks for your business!

• t

  triana chambers
  5

  I came to carhop with the intentions of being denied! To my surprise Mr. Marvino got me approved and helped in in a timely manner. I enjoyed my experience with the Marvino carHop in Lakewood. All the employees were super great everyone went above and beyond to help into my new vehicle. If you are in the market for a new vehicle go see Marvino at Carhop and tell him Triana sent you

• G

  Gregory Wilkes
  4

  Charles worked really hard to put even a bad credit person like me into a really nice SUV.i kept a star because it'll be decided during my next visit. Thanks Charles..

  Response from the owner

  Hi Gregory - We enjoyed helping you find a vehicle that fits your needs. Congrats on your new vehicle and thanks for your business!

• A

  Ashley Domenica
  1

  Very unhappy with my service. Charles the salesman in Auburn wouldn't give me basic information over the phone about a vehicle. Simply asked for mileage before I would come to look at it. The salesman constantly pushed that I have to come in. Living 2 hours away I found that ridiculous for such basic info. I was hung up on twice.

  Response from the owner

  Thank you for your feedback. We take customer service very seriously and are concerned to learn that you were not satisfied with your CarHop experience. We tried to find you in our system so we could call you to answer any questions about your approval status. Unfortunately, we had trouble finding you in our system with the name provided. If you wish to discuss further, please contact us at [email protected]. Thanks

• B

  Beth Wortinger
  1

  They take advantage of desperate people. That's what all of the reviews that I'm reading say. Absolutely DO NOT go here. Re-establish your credit in other ways. Buy a $500 car on the side of the road. This business buys these cars at mass auctions, and the WARRANTY they have is B.S. Get the car inspected by an outside mechanic. By all means, "RETURN IT IN THE FIRST 14 DAYS"!!!! Have a nice day. I hope this is useful.

  Response from the owner

  Hello Anita --Thank you for visiting CarHop. We do our best to find a vehicle that fits each customer’s needs and a payment plan to fit their budget. The program includes a warranty, financing and payment plan. We tried to find you in our data base, unfortunately, we had trouble finding you in our system with the name you provided. Please contact us at [email protected], including information on how to contact you and a helpline representative will call you within 24 business hours. Thank You. CarHop

• M

  MdotSCOTT
  1

  I witnessed Charlie/chuck in action. Thought everything was on the up and up until I followed up. Very dishonest. Honesty and transparency are the stark opposite of what happens here. These ppl are trying to get over on you. Read everything thoroughly. Get the car history and test very thoroughly. Take your time and don't buy a car the first day.

• A

  Amber Steele
  5

  I am so lucky with my choice of Car Hop! The guys who helped me were so informational, helpful, and had my best interest! Thanks to Car Hop I'll be back on the road and on track for better credit!

  Response from the owner

  Hi Amber - Thanks for sharing your great CarHop experience. We enjoyed helping you find a vehicle that fits your needs. Congrats on your new vehicle and thanks for your business!

• K

  Katelyn Frisby
  5

  Charles and David were awesome and actually helped me walk out with the perfect car for me the same day. They walked me through everything and I feel very confident about this big purchase.

  Response from the owner

  Hi Katelyn - Thanks for sharing your great CarHop experience. We enjoyed helping you find a vehicle that fits your needs. Congrats on your new vehicle and thanks for your business!

• J

  Jason Eley
  5

  Very good service, took alot of their time out of their way to help me get into my first car. Low low down payment ^_^. Took a few times but that was my fault for not having the right papers and such but they are very helpful and i would suggest anyone that needs a car to try them. Marvino was an excellent sales help and very friendly and to say Jason Eley sent you ^_^

• R

  Robyn Warner
  5

  CarHop and Charles are amazing! We came in when turned down by other places. They work for you. They got us the car we wanted fast, friendly, and with great service. Thank you for helping us.