Capital City Bank S Jefferson St, Monticello

Capital City Bank Reviews

• E

  EmilySue Brooks
  5

  They are always willing to help us find banking solutions to our banking needs. When you own your business and farm its hard to find the time to do our business at the bank. Love how flexible they are with working with us.

  Response from the owner

  Hi EmilySue! It’s our pleasure! We’re here to help and so glad we could be of service today. Providing exceptional client service is a top priority, and we hold ourselves to that standard. Thanks for making our day with your kind words! We appreciate your business.

• M

  Martha Harbin
  1

  This is the worst bank. It is completely focused on driving up its stock price and not on customer service. It designs its systems to assess maximum fees and its technology is subpar and does not work well with money management. Save your money and join a credit union.

  Response from the owner

  Hi Martha, We are sorry to hear you are frustrated. Our goal for our technology is to make it easier, safer and more convenient for our clients to bank when, where and how they choose, so we’re disappointed to hear it’s not hitting the mark. We’d like to get your feedback on how we can improve our systems and we may be able to offer some assistance with the money management integration. A banker will be reaching out shortly.

• A

  Abby Godwin
  5

  Always a pleasure to work with this local CCB. People that have issues with their bank don’t manage there accounts and want someone to blame when they have a problem. CCB has always been good to me the last 4 years!

• J

  J Hayes
  1

  They take money from you and dnt show you that you over draft. This a a terrific bank to be with in the last two months they have take two of my checks. Highly upset