Canandaigua National Bank & Trust Monroe Ave, Rochester

Canandaigua National Bank & Trust Reviews

• J

  Judo Girl
  5

  I have been with CNB since it opened. I think it's the best bank I've ever had to work with. It's like, "Cheers" where everyone knows your name. I've taken out loans and they've made it incredibly easy. Paying my mortgage is a snap. They do have an app that you can use whenever you want. They are great and really friendly with my children. I won't be changing banks.

  Response from the owner

  Hi Chantal, Thank you for taking the time to leave a review. We are happy to hear about your experiences with our Brighton Office and the team there, and will be sure to share your comments with them. We look forward to our continued relationship! Sincerely, CNB

• M

  M Voelkl
  1

  Quite honestly the worst bank you could go with. Loan repayment options are non existent. You cannot pay online and the hours of the bank make it impossible for someone with a job to come in and pay it. Upon that, the customer service was very disrespectful and unprofessional. Take your business elsewhere.

  Response from the owner

  Hello, Canandaigua National Bank & Trust strives to provide an exceptional customer service experience. Please feel free to contact us if you would like to discuss this further. You may contact your relationship manager directly or our Customer Service Center by calling 585-394-4260 during their available hours of 8am-8pm M-F, and 9am-1pm Saturday and Sunday. Sincerely, CNB

• C

  Celina Frank
  5

  I switched our company's finances to CNB over 6 years ago and will never leave! No better bank for your small business needs. The staff is wonderful, the atmosphere is friendly and they are dedicated to helping your business needs!

• J

  Joe Tally
  5

  I do my business banking here and get great service! Amazing rates for my investment home loans and a true local financial partner

  Response from the owner

  Joe, Thank you for sharing your experience about our Brighton Office and for taking the time to leave a review. You, our customers, are our main focus here at CNB! We appreciate your feedback and look forward to our continued relationship.

• L

  Laroy Burgess
  5

  Great staff. Always helpful and open on Sundays

• L

  Linda C
  3

  The office staff was not friendly.

  Response from the owner

  Thank you for providing feedback on your recent visit. At CNB we strive to provide an exceptional customer service experience and expect that you will receive that in all of your future interactions with us.