California Credit Union Imperial Hwy, Downey

California Credit Union Reviews

• S

  Salvador Limon
  5

  I'm sorry to read all the negative reviews but all of the team at Downey has always been super helpful and supportive. I've been able to avoid predatory banks like BofA and Wells Fargo and have found a home at CCU! Thanks!

  Response from the owner

  Hi Salvador, thank you for taking the time to review our business. We are honored by your 5-star review and happy to be able to serve you. We will pass along your kind words to our team.

• B

  Bernie El [CC]
  1

  First and foremost as a successful businessman banking with CCU was a good relationship. Till Mrs. Maldonado Manager decided to invent a story that no auto repair could be so successful. She mentioned her husband owns an auto repair in one of our conversations, wasnot profitable. Well to make long story short she fabricated a letter that the auditing dept from CCU never really came across.My company was given 30 days to move to another bank, as a business owner i didnt move forward with litigation due to scrupulous non bias remarks from your manager. As a recommendation Mrs. Maldonado is running an enterprise with no experience in determining Customers business relations, corporate should look into this matter before a litigation does happen.

• D

  D Villalobos
  1

  Spoke to the most useless mofo on the phone. CCU has always been helpful, usually going out of their way to help with any concerns. I asked if they exchanged foreign currencies and he said, unfortunately no. I asked if he had any idea where I could exchange foreign currency and he just said "no." You're supposed to help and guide your clients with these sort of matters, you useless POS.

  Response from the owner

  Hi Dante, thank you for bringing your concern to our attention. Our Contact Center Supervisor, Priscilla O'Shields, tried to reach you via phone to address your needs and concerns. Please give her a call at your earliest convenience. She can be reached at (858) 769-7531. Thank you.

• V

  Vania Gutierrez
  5

  Very friendly i go here often ive always been treated with respect and friendliness i love my bank great great people me and my husband are happy with them never have had a problem with them and if we did it gets solved quickly.

• P

  Phil Peraza
  4

  My customer service rep always gives personal attention smile not a frown always attentive patient provide Wi-Fi while you're waiting in line maybe some coffee.

• S

  Svet Stefanov
  1

  If you have a chance - Run away! Every time they need to deal with something different than a simple deposit they screw it up!

• E

  Eva Maria Flores
  5

  EXCELLENT SERVICE. THE STAFF IS ALWAYS FRIENDLY AND PERSONABLE.