Cabrillo Credit Union Carroll Canyon Rd, San Diego

Cabrillo Credit Union Reviews

• L

  Luther Shaw
  5

  Greet everyone when entering the Building excellent customer service by phone and in person. Everyone keeps a smile on their face, also very friendly! Enjoy doing business with Cabrillo Credit Union at all three locations….downtown, La Mesa & Chula Vista….. keep up the good work!!!!!

• S

  Sarah Weyland
  3

  So over the years that I had cabrillo; they have been really nice and helpful. I don't understand though how when you personally go to their locations to deposit money ect, that they never notice to activate or unhold a card. You don't notice your card on hold or won't work until you try to make a transaction. Why don't they notice to unhold a card ever? They need to change something with their system.

• L

  Lisa James
  5

  I have been a member of Cabrillo Credit Union for more than 20 years. I appreciate belonging to a member-owned financial institution that I feel values me more than a large bank. I am grateful for the member services team that always goes above and beyond with special requests and I never feel like just another number. The fees at a credit union are much lower and access to other services have been easy at Cabrillo.The actual hours and locations are not extensive, but the network of affiliated financial institutions and ATMs are more than adequate. I have always found ATMs when on vacation and most banking services can be accomplished online. I would not hesitate to recommend Cabrillo Credit Union to anyone seeking banking integrity, value and service.

  Response from the owner

  Hi Lisa, Thank you for your kind words and 5-Star rating! We hope you continue to enjoy your membership with us. Warm Regards, Your Cabrillo Team

• J

  Joseph Sanchez
  5

  They truly went over and beyond on what I expected on a HELOC loan. Their attention to service was second to none. The terms were the best by far of any other credit union in San Diego County. I have been with them for more than twenty years and they just keep getting better and better.

  Response from the owner

  Thank you for your kind word and 5-Star rating Joseph. We hope you continue to enjoy your membership with us, and thank you for 20+ years as one of our members! Warm Regards, Your Cabrillo Team

• k

  kim porter
  5

  This is Mary Porter. I’ve had an account with Cabrillo Credit Union for years!! I’m so happy with this Credit Union. They keep your accounts private, they have good interest rates, and their very friendly!! They ALWAYS keep my account SAFE!!! If there’s anything that looks suspicious or anything different they let me know right away!!! I’ve even moved to different states and STILL KEEP THEM!!! Their THE BEST!!!!

  Response from the owner

  Hi Mary, Thank you for your kind review! We hope you continue to have a pleasurable experience with us. Warm Regards, The Cabrillo Team

• f

  floyd patterson
  5

  Shantle Jenkins and all bank representatives made everything very simple and easy to understand the processes. Ms. Jenkins took care of me every step of the way. The bank was very cheerful and always looked to help you. Great credit union...Thanks Mrs. Martha Longworth for your help with the refinance!

  Response from the owner

  Hi Floyd, Thank you for your 5-Star rating and kind review. We agree -- Shantle is a gem to have on our team! We hope you continue to enjoy your member experience with us. Warm Regards, Your Cabrillo Team

• B

  Breezy_Rae Peterson
  5

  CABRILLO credit union is the best. I love banking with them. Their staff are so helpful and efficient. They look out for you, notify you immediately if they suspect fraud . Thank you CABRILLO credit union Scripps Ranch location and call center. You guys Rock.

  Response from the owner

  Thank you for your great review! Kind Regards, Your Cabrillo Team

• C

  Charles Hayes
  5

  The tellers and other staff members at the Carroll Canyon branch are terrific. Always courteous and very helpful, as is Gary, the branch manager. Once left a set of keys on a counter and within minutes received a call. These are nice people and they know their business. Always professional. Been a member for many, many years and never a problem.

• B

  Barbara Matthews
  5

  This is the best Credit Union in the area and they are so friendly and helpful with any questions or concerns you might have. I just love dealing with the people (women) every time I call. Thank you for always having the best customer support.

  Response from the owner

  Hi Barbara, Thank you for your kind words & 5-Star Rating, and we agree! We have a great team at our Scripps Ranch location. Hope you continue to enjoy your experience with us! Warm Regards, Your Cabrillo Team

• T

  Thomas LaCroix
  5

  Called their bank and they were polite and helpful even though my call wasn’t urgent or important. Their customer service and app are both great which is almost impossible to find with a credit union.

  Response from the owner

  Hi Thomas, Thank you for your kind words and 5-Star review! We hope you continue to enjoy your membership! Warn Regards, Your Cabrillo Team