Busey Bank Debaliviere Ave, St. Louis

Busey Bank Reviews

• Y

  Yudora Watson
  1

  I called today to ask a the correct website to create an online account for my husband. I explained to the representative that I was did not remember if I was a singer on his account. I just wanted to make sure I was going to the correct site. OMG she was so rude in the way she explained the confidentiality of his account. I told her I already knew about that and respected it. She would not let me even gout my husband on the phone to give me the info. WOW. So I called their 1-800 number and asked the same question and was given the same info about confidentiality of the accounts. I told the representative I just wanted to make sure I was at the right spot. He then told me once I finished doing the online application have him call back for the approval. He was professional and polite and did his job. Young lady over at the DeBaliviere location you need some customer care classes.

• C

  Christopher Lenard
  5

  This was my first experience at this branch and I am a little new to the area. Danielle the Bank teller was very professional and warm she made me feel comfortable. I would differently recommend this bank branch to anyone 5 stars well deserved!!!

• J

  Jimmy Conway
  4

  Seems to back open and running smooth there. Be aware of traffic and pedestrians when pulling in off Hampton. It's just South of the metro transportation hub.

• M

  Marcus Howard
  1

  There is a middle aged African American Woman who answers the phone quite often has terrible customer service skills, very poor experience, asked about an issue with my account was very rude and Ghetto don’t recommend this branch!

  Response from the owner

  Marcus, We’re sorry to hear that you’ve had a negative experience with one of our associates. We value customer service very highly. Thank you for your feedback.

• M

  Marquitta Woolfolk
  1

  Need a second ATM... I stay right around the corner from this location and every since day got a apartment duplex above them, they closed off both gates parking lot and the side entrance, so there's no way that we can get access to the ATM after 7pm or on weekends.

• S

  S Rich
  2

  Super slow. They need more staff. Been waiting 20 minutes for a drive up deposit