Build Buy Refi Home Loan Experts @ BuildBuyRefi.com Oakmont St, Overland Park

Build Buy Refi Home Loan Experts @ BuildBuyRefi.com Reviews

• A

  Alejandra Cruz
  5

  A big shoutout and thanks to Steve Hopper & Magnolia Bank. Steve was a blessing and pleasure to work with. He made the process so smooth to navigate. He walked me through the application process from start to finish. This is my first time trying to purchase a home and qualify for a loan. He was very understanding, patient, knowledgeable and timely. My prayers were answered.

• J

  Janet Salley
  5

  Richie Duncan and his entire team guided me through this entire refinance process as if they were helping a family member. I can’t say enough about their expertise and dedication to me and my family. They stayed in contact constantly and responded to my questions within minutes of my text or email, no matter the day or time. I will definitely be using them again in the future and will be my number one recommendation if anyone I know is looking to purchase or refinance a home. Thank you guys so much for your outstanding customer service. You have a customer for life!

  Response from the owner

  Wow Janet!! Thank you so much for this amazing 5 star review for our team! We try so very hard for our clients every single day and really love when we can all come together to make our clients happy. We really appreciate this review more than you know and for recommending us. If you need anything at all, please don't hesitate to reach out to myself or my team as we will be there in a heartbeat! Here's to a truly powerful New Year to you and your family!! ~ Richie @ BuildBuyRefi.com

• M

  MrJunk Columbia
  5

  Richie and his team are absolutely amazing, from start to finish they were there for all my questions and concerns. We were able to lock in an amazing rate on our home loan because of their dedication and knowledge. They made the entire process stress free and easy. Communication, knowledge, understanding of the customer....this is what people want when making some of the biggest financial decisions of their lives! This company has it all, and has made a customer for life. Thanks again for everything you've done for me and my family.👍💯🇺🇲

  Response from the owner

  Wow Dax, We really appreciate you taking the time to leave us such a great review!! Thank you for the years of continued business you've given to us and referred our way, it's the reason we work so hard to provide a great experience. The whole team at BuildBuyRefi.com really enjoyed working with you and Jen, and for getting us everything at once. We wish you the best in your beautiful home and can't wait for you to share us the home updates you have planned!

• C

  Cristal Poling
  5

  WOW!! I can not say enough about Richie and his team they went over and above to make this happen for my husband and I!! I started out with another Lender and well it fell apart when I started asking them questions about their BBB reviews they flaked out on me and never returned any of my phone calls. I was in a situation where I needed a cash out refinance ASAP or file BK and I did not want to do the BK. I filled out the questions on line and the phone rang immediately the gentlemen on the phone told me I would receive a call first thing Monday at 9am. On Monday at 9am the phone rang and it was Richie, I explained everything and he went to work! My credit score was low, my debt was high and he made it happen!! Did we hit speed bumps? Absolutely, but not one time did Richie or his team give up on me. Every time I texted or emailed I had a response back within a matter of minutes day or night! I honestly could go on and on about what a great experience it has been. If I ever need to do this again my 1st and only call will be Richie!! Thank you Richie and team it has been a pleasure!

  Response from the owner

  WOW Right Back!! This is such an amazing and humbling review for our whole team to receive from you Cristal! It was certainly our pleasure to fight alongside you to make this happen, as you were as focused, determined and dedicated as we were, and it paid off in the long run. We hope everything comes to fruition for you, and are so honored you gave us the opportunity to serve you. Also, thank you for sharing this review a few places for us, as we know it helps others make a decision to choose us when helping them create the solutions they are looking for as well. We wish you all our best, and really appreciate you shouting out to our team, for they work incredibly hard each day for all clients to make it possible for us to meet your goals. They are quite special and love when we get this positive feedback! All our best, ~Richie @ BuildBuyRefi.com a division of Magnolia Bank.

• B

  Brandon Mushlin
  5

  I've had the honor to work with Richie Duncan and his team at BuildBuyRefi.com for over 20 years and they have always done an incredible job. From helping me finance my very first home, to helping my brothers, sisters, and this last round my parents over the last 20 years, he takes his time, gets the answers we have always needed, and has always provided some of the industry low rates that just can't be beat. We are going to look at using him in the next round for our first build program since he has been specialing in the One-Time Close Construction program for many years. We can't thank their team enough, and a few honorable mentions to Saif Kovach, Christina, Jennifer, Kelly, and Bert, the whole team has been amazing to us! Thanks again Richie!

  Response from the owner

  Thanks Brandon, it’s been great to have such a long connection and have your agencies help along the way! Richie @ The Team at BuildBuyRefi.com

• M

  Matthew Mushlin
  5

  I have had the privilege of working with Richie Duncan & his team of experienced professionals not only as a client, but as a Realtor as well. In these uncertain times, you definitively want to be working with a group of seasoned professionals such as Richie's team at Magnolia Bank. As a client, Richie and his team, inclusive of Saif Kovac, Brandon & Christina helped us to understand ALL of the options that we had available to us, which made it clearer for us to be able to make an informed decision that worked for us. As a Realtor, we as an industry rely on professionals such as Richie Duncan to be on top of the MOST CURRENT scenarios, in this ever-changing environment. For anyone to answer the often-answered question of "Is now the best time to buy or sell my home?" with a blanket answer is incredibly irresponsible of anyone during this environment. Sometimes, just speaking with a "seasoned professional" can help to access YOUR PARTICULAR SITUATION, as I do not believe that the answer to the question is NOT a one-size-fits-all. I feel incredibly confident in recommending Richie and his team at Magnolia Bank for a number of reasons, two of which I feel compelled to share: 1) Richie and his team have seen MANY market cycles within their region and field, and have the capacity to help my clients navigate within these uncertain waters. 2)Richie has taken the time to speak with my clients just to be a sounding board, and share his knowledge with them so they can just feel either more comfortable in making an appropriate adjustment in their INDIVIDUAL circumstances, and he has also told clients when they are FINE RIGHT WHERE THEY ARE....so this is a man who understands how crucially important RELATIONSHIPS are. With Richie, you are NOT a transaction. You are a human being that may benefit from his years of experience, whether you do a transaction or not.

  Response from the owner

  Hey there Matthew, thank you so much for this review! So incredibly kind of you to take the time to write this and share your experience. It has been a joy to serve you and work with you through the years. We really hope to have a long-continued relationship serving you and your clients, no matter what the economic climate! Wishing you the best health and happiness for years to come, Richie!

• M

  Matt Moore
  5

  Before we contacted Richie, we had some challenges on getting our refinance done. Richie took everything in stride and the whole process went smoothly and on time. We couldn’t be happier with our new mortgage and will definitely be back when the time comes for a new home loan!!

  Response from the owner

  Matt, Thank you so much for the great review. We love that we were able to help you and your wife create a successful transaction. Thank you for staying there with us along the way, and helping meet all requirements. It was my pleasure and we hope to help you with any of your mortgage needs in the future! Our BuildBuyRefi team wishing our best to you and your beautiful family, and thank you again for your business. ~Richie with BuildBuyRefi.com a division of Magnolia Bank.

• E

  Erik Barton
  5

  I was on the final yard line ready to close when my lender told me they wouldn't be able to finance me. I was so fortunate to find Richie and his team. They were there every step of the way and we're ready to make my closing date. I can't thank them enough for pulling though on such a difficult scenario. Richie took the ball and side stepped, jumped and dove through every hoop to make this happen for me. His team was on top of everything and followed through when needed the most. Special thanks to Kelly for all her help navigating the field and Saif for listening to me believing in me and coordinating the transfer. Thank you everyone!

  Response from the owner

  Erik, wow!! We can’t thank you enough for sharing your experience with our team! We truly appreciate you giving us the opportunity to serve you and hit a home run for you!! We wish you all the best in your new home and will be here anytime you need us! Thanks again, Richie, with BuildBuyRefi.com

• K

  Kerrion Moore
  5

  Thank you to Richie Duncan, Kelly McDaniel and their team for working in an expeditious manner which helped us close on our home in a timely manner inspite of the pandemic. It was an emotional Rollercoaster for me being a first time home buyer, however Richie and his team were very professional and patient throughout the entire process.

  Response from the owner

  Hello Kerrion, thanks so much for taking the time to leave us this great 5-Star Review ⭐⭐⭐⭐⭐, and for mentioning Kelly and our Team helping pull this over the finish line. We are truly honored to have helped you become a new homeowner 🏡, and close on a fantastic new property! We hope you absolutely love it! Reach out anytime you need us, wishing you all our best, Richie & The Team @ MrJunk.org 🙏❤️

• R

  Robert Loera
  4

  I tried applying with them because of all the hype on their websites about being able to approve and being able to explain everything thoroughly and staying in constant contact. I delt with Kathleen “Katie”. She took my application on a Thursday and told me she would update on the weekend. Come Monday she finally got back to me and without any explanation in an email she said “your dti is way to high. I can’t approve you at this time. No other explanation or further advise or assistance. A long way from all the great customer service and hype they advertise on their many websites. I’m starting to think their reviews are fake. Once she saw that I would not qualify she seemed less than interested to see what we could do to get qualified. No help or advise whatsoever. UPDATE: RICHIE DUNCAN CALLED ME PERSONALLY AND I WAS VERY PLEASED WITH OUR CONVERSATION. He apologized for my experience without giving excuses and took the time to explain exactly what the situation was and what I could do to try and qualify in the future. Bottom line his customer service was what I needed reassure that this company could be the right fit once I get better financially. Happy he took the time to explain and help me out. I guess the reviews are true dealing with Richie

  Response from the owner

  Hello Robert, thanks so much for your honest review, sharing your experience, and for allowing me to have the conversation we did a few weeks back. I certainly appreciate you updating this review based on your experience and understanding. As you have come to learn, we work very hard to do our best, and while we have restrictions that came about during the pandemic, you know we will work incredibly hard to get you into the program that you desire! You also allowed us the opportunity to learn and grow from this experience, and your feedback to our company and agents has truly been invaluable. Just reach out to me directly, you should still have my number and email and I will be happy to help any way possible! Many Thanks to you and yours, Richie @ The Team at BuildBuyRefi.com 🙏